AutoNation Toyota South Austin

Aroxa was amazing! She was very friendly and super helpful! I definitely recommend coming and asking for her help when buying your car! She was very friendly and super helpful! I definitely recommend coming and asking for her help when buying your car! More

We like the vehicle, but have been very concerned about some of the things that happened during the transaction and afterwards. First, my driver's license disappeared for about 2 hours despite an all call some of the things that happened during the transaction and afterwards. First, my driver's license disappeared for about 2 hours despite an all call by the manager to look for it. When it was found we had conflicting stories about the so called recovery of my license. I have a feeling that if I had not been stubborn and sat there to make sure my license was returned, I wouldn't have doubted it would have been slipped out to an illegal or possibly go into Mexico. Next, the dealer advertised a SEVEN year guaranteed warranty on the vehicle. That advertisement is not what we ended up with. The manager or assistant manager one told us that prices were fixed. We'd shopped the agencies around here and north of here. That policy is NOT the policy where we'd been shopping! Dealers were haggling! The tires supposedly passed state inspection, but since two tires blew within a week, we wonder about their so-called inspections. On top of that, I had asked the manager before we left to replace the tires. He refused and passed it off as a joke. When safety is a concern, you don't pass off things as a joke especially if it can possibly injure or kill the individual. The seller wanted a recommendation from us. Well, since she had asked in an email if I had any questions and then didn't get back to me until weeks later when I pointed out that she never answered the questions in my original email, I can not even recommend that seller or dealership. The financial lady would not allow me to list any preexisting conditions. Plus the service department had reported an incorrect existing mileage and I had to go back in and sign some other papers. The place was supposed to send us our plates. The individual at the desk that called to say they were in actually told me that they rarely are given orders to mail plates and that we'd have to beg the dealership to do what they said they would do!! We had been warned by several locals about this dealership. They were right. If there had been a no-star that's what I would have given them. More

Susana Cervantes is the person who located my RAV4 Hybrid and helped me with the purchase. She was wonderful to work with. Also very prompt at getting back to me. Melissa Davis on the financial end did a gre and helped me with the purchase. She was wonderful to work with. Also very prompt at getting back to me. Melissa Davis on the financial end did a great job too. A positive experience all the way around. More

Went there for the first time and everything went smoothly. The only issue I might have, which isn't really an issue, is that it was a day late because of some people's day off. smoothly. The only issue I might have, which isn't really an issue, is that it was a day late because of some people's day off. More

Art and Greg continue to take care of me and my family. They are honest and reliable! They are honest and reliable! More

I’m very pleased with the service I receive at this dealership and my service person: Art Gomez. I feel my car is well taken of for sure.. Thx! dealership and my service person: Art Gomez. I feel my car is well taken of for sure.. Thx! More

I have taken my Trundra to their Service Department since 2015. They have always done excellent work! 2015. They have always done excellent work! More

The Toyota South Austin service department has always provided excellent customer service. We have been loyal customers since 1999. I own a 2018 4-Runner while my wife drives a 2017 Lexus RX350. provided excellent customer service. We have been loyal customers since 1999. I own a 2018 4-Runner while my wife drives a 2017 Lexus RX350. More

Bought my first car with Autonation and overall it was a pleasant experience. Eddy Rios was super helpful all along the process and showed us option exactly as per our needs and keeping our budget into pleasant experience. Eddy Rios was super helpful all along the process and showed us option exactly as per our needs and keeping our budget into consideration. We walked out with a deal better than what we had in mind initially thanks to Abby and Eddy who customized our dealer add-ons as per our needs. Great experience!! More

Marc Diaz was great and helped me get a really good deal on my new Camry on my new Camry More