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AutoNation Toyota South Austin

Austin, TX

4.5
1,792 Reviews
AutoNation Toyota South Austin is one of the largest Toyota dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Toyota cars, trucks, and SUVs. Located in Austin and only a few minutes south of Downtown, AutoNation Toyota South Austin is your local destination for all things Toyota. Check out our website or visit our Austin showroom in person to find your perfect new or used Toyota today!
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4800 S I-35 Frontage Rd

Austin, TX

78745

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Showing 1,792 reviews

August 13, 2021

My appointment for 9:45, arrived at 9:30, to have an oil & filter change & rotate the tires. I sat in your lobby for 2 1/2 hours waiting.......... More

by Lyndalester46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Juan
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota South Austin. If you would be willing to give us another chance in the future, please reach out to our General Manager at (512) 518-6900. We would appreciate the chance to turn your experience around.

August 13, 2021

Service after the sale is VERY important to me. My service advisors have always been very helpful. I initially worked with Kimberly Dickens( now gone) and since her leaving Greg Coy. Both Service Ad More

by DB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Coy, Juan in parts
Aug 17, 2021 -

AutoNation Toyota South Austin responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 12, 2021

I had a good experience the service was great, i been buying and going to Auto Nation for many years. I have yet to have a bad experience they are always friendly and ready to help you. Thanks More

by lillys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carrillo
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 12, 2021

As usual, excellent, courteous and professional service.. Service advisor Erik Gustafson was in particular attentive, informative and all-around a great credit to Toyota Nation More

by Dorian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Gustafson
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

August 12, 2021

I go far back when it was Champion Toyota purchasing cars there. I have had great service with Auto Nation. I have purchased 3 cars there. I have never had to pay for an oil change untill yesterday. It would More

by Fustrated
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you very much for sharing these comments. Please call our General Manager at (512) 518-6900 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 11, 2021

The services have been improved since changing the name from Champion to Autonation. It could be the management and/or the agents and the techs. I got my car to do State Inspection, the cost is fare, no ad More

by samorng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 11, 2021

Good communication and friendly interactions. Quick to respond and helpful. We went out of town the day after I had brought in my car and we left with confidence that all would be taken care of while we More

by Jun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Schmidt
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2021

Great service! Please provide coupon and discount for maintenance service for next time. Provide complimentary shuttle service for a long wait time. Faster service for tire rotation More

by Chanelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 11, 2021

Communication was great, Ed my salesman kept giving periodic updates on my order. I Financed it though my bank and the finances department knew exactly what to do, very efficient More

by mario1535
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Ferndandez
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2021

Been working with Jared Jones the service advisor for years and he is definitely a top ambassador for AutoNation Toyota vehicle service. My wife and I are taking care of my 79 year old father-in-law from More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

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