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AutoNation Toyota South Austin
Austin, TX
1,730 Reviews
AutoNation Toyota South Austin is one of the largest Toyota dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Toyota cars, trucks, and SUVs. Located in Austin and only a few minutes south of Downtown, AutoNation Toyota South Austin is your local destination for all things Toyota. Check out our website or visit our Austin showroom in person to find your perfect new or used Toyota today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,730 reviews
August 01, 2021
Service Department is great and Greg Coy is superb to work with! Extremely responsive, honest and very helpful explaining repairs. Highly recommend Greg and this service department. work with! Extremely responsive, honest and very helpful explaining repairs. Highly recommend Greg and this service department. More
by SConroy
Employees Worked With
Greg Coy
July 30, 2021
Went in for service they seem very unorganized and have never had the car ready when promised. My car is still under warranty and am dreading bringing it there, I bought my Toyota in Dallas, they are rea never had the car ready when promised. My car is still under warranty and am dreading bringing it there, I bought my Toyota in Dallas, they are really close to my residence, but think I’m going to try another dealership, it wold be worth it to not be late for something every time I pick up my vehicle. Last time they had it two extra days than promised and when I did go pick it up they still hadn’t finished and I missed my flight. More
by austexbc512
Employees Worked With
Eric
July 27, 2021
Tony, my assigned service manager was professional, friendly, informative. He will be my contact person going forward It seemed he understood how difficult it is to sit and wait for service to be com friendly, informative. He will be my contact person going forward It seemed he understood how difficult it is to sit and wait for service to be completed. He responded quickly to my questions. More
by shirleymaguire
Employees Worked With
Tony
July 27, 2021
I had another great experience at Toyota Autonation South. I made a last minute appointment for my 13,000 mile check up and they squeezed me into their very busy schedule. Within two hours I was ou South. I made a last minute appointment for my 13,000 mile check up and they squeezed me into their very busy schedule. Within two hours I was out the door with my squeaky clean 2019 Highlander. Jared Jones is very polite, efficient and professional and a pleasure to deal with. More
by xx-tapestry
Employees Worked With
Jared Jones
July 27, 2021
Made an appointment at 3:45pm on Monday July 26th for an oil change and tire rotation for my 23k mile Corolla IM. I pulled into the service bay at 3:41pm and the porter quickly checked in my appointment on oil change and tire rotation for my 23k mile Corolla IM. I pulled into the service bay at 3:41pm and the porter quickly checked in my appointment on their list and I was asked to wait in my vehicle for my service writer. I was helped at 4:08pm by the service writer. Waiting 30 minutes on an appointment was not ideal and could be improved or at the very least mitigated by an explanation of the wait. The service writer quoted the cost $75 for full synthetic oil change and $25 for the tire rotation (close to but a bit above average compared to $85 when the vehicle was under Toyota Care). I waited for the vehicle in their service waiting area which was well equipped with seating and two TV over a spacious room. The next interaction with my service writer was when the vehicle was ready at 5:42pm. The wait was a bit longer than I expected but not egregious. Again it could be handled by an interaction or explanation for the wait. I did however, upon leaving, put my receipt in my center console where I do have some emergency cash ($30) and out of curiosity counted $27. No big deal, I probably forgot I had dipped into it at some point. When I got home I checked my dash cam to find that the person who took my vehicle up to the lube techs opened my console and worked through my cash. Although the wait was longer than expected and the customer experience was average to below average, they have lost all credibility in working with my vehicle. More
by CorollaIM
Employees Worked With
Prefer not to answer
July 27, 2021
My first go around at the dealership wasn't the best but the second time i got called back, I had a very professional and enjoyable experience. My salesman was very knowledgeable and helpful with anything I the second time i got called back, I had a very professional and enjoyable experience. My salesman was very knowledgeable and helpful with anything I had questions about and willing to go the distance to get me in the car I wanted More
by Aboenamedjoe
Employees Worked With
Shaddi Zamrik
July 27, 2021
Service experience was excellent Justin kept me apprised at all stages and updated me of findings with options. Very professional. It is a large facility but Idid not feel “lost in the crowd” at all stages and updated me of findings with options. Very professional. It is a large facility but Idid not feel “lost in the crowd” More
by hlreeh
Employees Worked With
Justin, Cait
