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AutoNation Toyota South Austin

Austin, TX

4.5
1,730 Reviews
AutoNation Toyota South Austin is one of the largest Toyota dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Toyota cars, trucks, and SUVs. Located in Austin and only a few minutes south of Downtown, AutoNation Toyota South Austin is your local destination for all things Toyota. Check out our website or visit our Austin showroom in person to find your perfect new or used Toyota today!
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4800 S I-35 Frontage Rd

Austin, TX

78745

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Showing 1,730 reviews

August 19, 2021

We got to the dealership at 8.45 pm, thinking they would close at 10, but it was 9. Dalton said he would stay late to help us. We drove 3 vehicles and made a sale that night. There was no pushy sale tact More

by Kris Hermans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Dewveal
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi Kris, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2021

Easy to schedule service. Quick drop off and turn around on the service even though it looked like lots of customers were there. Thanks for the help. More

by nate.long
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi Rodriguez
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

August 18, 2021

Charles was very helpful and made it happen. Thank you so much! More

by Lorepink88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Dubon
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 17, 2021

Had a very good sales experience with Jim Lee! Even though their inventory was very low due to the auto semiconductor shortage affecting most car manufacturers in 2021, I still got a very reasonable pr More

by Eric Triplett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lee
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi Eric, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 17, 2021

Just received my oil change and service of my 2012 Toyota Highlander that I bought there originally. As always my customer service was excellent by my representative. Darn it ,I can’t think of his name it wa More

by heather.emmick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi Heather, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 16, 2021

Purchased my fifth car within six years from the dealer. Jim Lee salesperson and Jared Jones from the service keep me coming back. Over the years Jim has earned my complete trust. Jared is awesome at taking More

by deltarho1301
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lee, Daniel Flores
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 14, 2021

Just had an oil change. Everyone was nice. Epi remarked that I was running a little late-- I was less than 5 minutes late. Last time I was 30 to 45 minutes early, and it was about a three hour wait then. More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 13, 2021

naI'm trying to submit this survey and I can't because I na I'm trying to submit this survey and I can't because I have to type x amount of words. I don't like it. I liked the service but we should get the More

by tunero2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hello, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!

August 13, 2021

My appointment for 9:45, arrived at 9:30, to have an oil & filter change & rotate the tires. I sat in your lobby for 2 1/2 hours waiting.......... More

by Lyndalester46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Juan
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota South Austin. If you would be willing to give us another chance in the future, please reach out to our General Manager at (512) 518-6900. We would appreciate the chance to turn your experience around.

August 13, 2021

Service after the sale is VERY important to me. My service advisors have always been very helpful. I initially worked with Kimberly Dickens( now gone) and since her leaving Greg Coy. Both Service Ad More

by DB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Coy, Juan in parts
Aug 17, 2021 -

AutoNation Toyota South Austin responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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