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AutoNation Toyota South Austin

Austin, TX

4.5
1,703 Reviews
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4800 S I-35

Austin, TX

78745

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Showing 1,703 reviews

December 07, 2023

Always tries to charge me for work that's covered under my warranty. Asked to check a low tire, but instead did a tire rotation, never checked the tire(had to put air in it today) tried to charge me for th More

by ibpezzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Va
Dec 08, 2023 -

AutoNation Toyota South Austin responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (512) 518-6900 to speak to our manager directly.

December 07, 2023

Great service! Quick transaction without a lot of haggle. Highly recommend Stephen Tapia. Great selection. More

by syncc4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Tapia
Dec 09, 2023 -

AutoNation Toyota South Austin responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota South Austin. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2023

Auto nation Toyota has a great service department that keeps my 17 year old Corolla running like a new car! More

by Janehrivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Coy and Efrain Cortes
Dec 09, 2023 -

AutoNation Toyota South Austin responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2023

Eric Cruz was an excellent salesman. He took the time to explain the features on the vehicle and made sure everything was to our satisfaction. More

by Luckykodyss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Cruz
Dec 09, 2023 -

AutoNation Toyota South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2023

Helped us get a great deal on a car! !! Friendly and helpful!! And easy to work with. More

by geojk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Tapia
Dec 08, 2023 -

AutoNation Toyota South Austin responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2023

I waited over 4 hours to for my oil change and tire rotation. They then told me my results at the 4th hour and that I needed additional work, there was no way I was going to wait another 4 hours. Very More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik
Dec 08, 2023 -

AutoNation Toyota South Austin responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota South Austin. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

December 04, 2023

Toyota Sequoia, 2023 it’s about the two key and they give me one key one of them just fob More

by Ayoob Akteyarlee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric and the manager
Dec 07, 2023 -

AutoNation Toyota South Austin responded

Hello Ayoob, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

December 04, 2023

The staff was attentive and got us checked in fast. We did have to wait 45 mins to be checked out after car had been sitting for about 45 mins. More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 07, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2023

Was really true about what I need to do to keep my warranty in good standing, thanks. More

by hamiltondarryln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Dec 07, 2023 -

AutoNation Toyota South Austin responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2023

No human was at the entrance or counter to welcome me! Then a young man spotted me, he asked if I needed help. I said I'm interested to test drive some trucks and don't want to fill out any ppwk due to m More

by janieandcompany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex
Dec 04, 2023 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

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