AutoNation Toyota South Austin

Jared is nice but this dealership is one of the lowest rated Auto Nation's I've been to and there's a reason. I waited 3.5 hrs in the lobby with no follow-up, there should be follow-up after diagnosis and rated Auto Nation's I've been to and there's a reason. I waited 3.5 hrs in the lobby with no follow-up, there should be follow-up after diagnosis and then halfway into it. Come to find out, they never started on my car after having an appt at 7a. I was put in a rental car as new tires were needed that had to be ordered and breaks needed replaced. This was on a Monday. Guess I wasn't top priority due to the weekend cleanup. There is ALOT of opportunity for improvement at this dealership. I don't know if more Service Advisors need hired or what. More

As dealerships go, AutoNation Toyota South Austin has been excellent to me. Their service managers do a great job of communicating with me about my vehicle. While their prices are what I would call "deal been excellent to me. Their service managers do a great job of communicating with me about my vehicle. While their prices are what I would call "dealership prices"--much higher than most independent mechanics--they are on the moderate end of dealerships. (I know that a dealership for a different automaker just down the road has hourly rates that are 15-20% higher than AutoNation Toyota's.) My usual service manager Jared is a pleasure to work with, and he does his best to keep my budget in mind when recommending "necessary" vs "nice to have" or "you could do this yourself easily" repairs. More

Always excellent especially JARED. .am extremely happy with everything thing will take my vehicle to him .am extremely happy with everything thing will take my vehicle to him More

I was involved in a major car accident that resulted in my car being totaled and so I needed a new car fast, especially during this global supply chain problem. Jim (who I bought my previous car from) help my car being totaled and so I needed a new car fast, especially during this global supply chain problem. Jim (who I bought my previous car from) helped me get a new car just in time! More

Have been taking my Toyota cars to Auto Nation way back when they were Apple Toyota in downtown Austin. Greg Coy was the service manager then and still is. I keep going back there because of him and the qu when they were Apple Toyota in downtown Austin. Greg Coy was the service manager then and still is. I keep going back there because of him and the quality service performed by the advisors and mechanics in the shop. No high pressure here; I paid about $46 for the 50K service that included the Texas inspection. Best dealership I have ever been too in my experience with car repairs/services over many years. More

Melissa was amazing! Would highly recommend anyone to check in with her when looking for a new car. She’s straight forward, kind, and helpful. We had our toddler with us Would highly recommend anyone to check in with her when looking for a new car. She’s straight forward, kind, and helpful. We had our toddler with us and she was patient and helped get us through quickly. She updated us about any changes so we wouldn’t be surprised by anything. Truly a gem! We also had some minor things to resolve (tire pressure sensor, chip in windshield) and this dealership and agent have been nothing short of fantastic to work with. More

Check engine light came on Monday and called service mgr. , G.Coy and got into be serviced Tues. morning. Issue fixed in a very timely manner. Service personnel are very helpful and professional! I’m complete , G.Coy and got into be serviced Tues. morning. Issue fixed in a very timely manner. Service personnel are very helpful and professional! I’m completely satisfied and grateful! More

Tony Do was my adviser; he discussed the options that I had and all that my car needed. He asked for my approval of the things he recommended. He contact me by text and in person. He was very courteous. had and all that my car needed. He asked for my approval of the things he recommended. He contact me by text and in person. He was very courteous. More

Had oil change done on my Tundra. Awesome service from Tony I look forward to bringing my truck back and working with Tony and working on some of the discrepancies noted on my truck. Awesome service from Tony I look forward to bringing my truck back and working with Tony and working on some of the discrepancies noted on my truck. More

Went to get a oil change. Great customer service. No problem at all. Thank you Great customer service. No problem at all. Thank you More