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AutoNation Toyota South Austin

Austin, TX

4.5
1,700 Reviews

4800 S I-35

Austin, TX

78745

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Showing 1,700 reviews

April 14, 2022

Outstanding job, amazing service, nice waiting room and fabulous people, great customer service, very knowledgeable team all around, 👏🏼👏🏼👏🏼👏🏼 More

by jtijerinajr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 17, 2022 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2022

Great and friendly service. Although, asked for a copy of the details on the Toyota Extra Care Plan but have not received it yet. It has been over a week More

by Houston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana Cervantes, Edward Hernandez
Apr 16, 2022 -

AutoNation Toyota South Austin responded

Hello Houston, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

April 13, 2022

Been getting great service there for the last 15 years. I hope the shuttle service resumes soon. More

by hejlyeah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Gomez
Apr 16, 2022 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2022

Good experience in general. Waiting room could be better. There are furnitures in bad condition and cleaning is not good in that area. More

by proyectolosreales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Epi Rodríguez
Apr 15, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 11, 2022

Extremely busy, as usual. Only issue was that the printed page said my tires were fine, but the back page said 2 would need attention soon, and one needed immediate attention. More

by jhatfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 14, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (512) 518-6900 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

April 11, 2022

Amazing Service! Have been going to AutoNation for years and continue as long as own a Toyota. Which is forever… More

by Rubenreyes410
Recommend Dealer
Yes
Employees Worked With
Jarred.
Apr 14, 2022 -

AutoNation Toyota South Austin responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 11, 2022

Fantastic people, first rate job by mechanics, service center very clean both inside and outside Will recommend this dealership More

by rachelwhitfield49@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Gustafson
Apr 14, 2022 -

AutoNation Toyota South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 08, 2022

My advisor was helpful and recommended products I needed that were in special. The service was a recall and he explained the issue thoroughly. The service was completed expeditiously. More

by Kpounds3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Sabatino
Apr 11, 2022 -

AutoNation Toyota South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

Epi Rodriguez gets my 5 Stars for taking excellent care in my 20 k checkup! Also, he took the time to kindly help me understand and educate me about my tire pressure and it’s fluctuations. Thank you Epi! More

by Mary Modica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Epi Rodriguez and Greg Coy
Apr 09, 2022 -

AutoNation Toyota South Austin responded

Hi Mary, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 07, 2022

I was there for almost 5 hours. My service manager only came out once to tell me what additional service items were needed. I was never offered a loaner nor a shuttle back home. It’ More

by Lklisa30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
He didn’t even give me his card
Apr 09, 2022 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota South Austin take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

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