AutoNation Toyota South Austin

I am from out of state and needed emergency service. On the plus side, they got me in on a Saturday and had it fixed in time to pick up first thing Monday morning. On the downside, the diagnostic fee wa On the plus side, they got me in on a Saturday and had it fixed in time to pick up first thing Monday morning. On the downside, the diagnostic fee was $174.99 (waived if you have something done) and they tried to sell me overpriced add-ons like fuel injection service for $259.95, coolant flush for $239.95 and "inverter system service" for $239.95. I met with my local Toyota dealer and their prices are way lower for the services, and they don't recognize the "inverter system service" at all. I GREATLY appreciate the service, but am definitely put off by those excessive fees. More

My visit was for a standard 5K service plus a few other matters, My service advisor, Jared Jones, took care of everything as he always does. matters, My service advisor, Jared Jones, took care of everything as he always does. More

Good attention good and fast service and friendly staff and I’m happy to drive my vehicle and feel safe. and I’m happy to drive my vehicle and feel safe. More

My Service Advisor always promptly greets me and then listens very carefully to me. Good! listens very carefully to me. Good! More

Abbi is professional and helped us through the shortage of vehicle chips to get us the vehicle we wanted! We thank you so very much for all your support and guidance to get our truck!!! of vehicle chips to get us the vehicle we wanted! We thank you so very much for all your support and guidance to get our truck!!! More

The employee Patrick benadum assisted me in my car buying experience and made the whole process extremely smooth and efficient and was very kind and provided all necessary information i asked of him. he was experience and made the whole process extremely smooth and efficient and was very kind and provided all necessary information i asked of him. he was very polite and took his time to make sure I understood everything that was happening and did an outstanding job getting me a better deal than I went in expecting to get! A++ customer service for sure. More

This is my first time buying from a dealership and I didn't know what to expect. Kuany greeted me when I walked in and made sure I was comfortable. He was able to answer any questions I had and if he di didn't know what to expect. Kuany greeted me when I walked in and made sure I was comfortable. He was able to answer any questions I had and if he didn't know the answer, he made sure to find it for me. Every time I call or text with a question about my vehicle, he responds in a prompt and timely manner. More

My husband and I want to thank Patrick Benadum for the purchase of our Jeep Wrangler Rubicon!! He was super friendly and helpful, even in the pouring rain!! We had an easy, smooth purchase thanks to him purchase of our Jeep Wrangler Rubicon!! He was super friendly and helpful, even in the pouring rain!! We had an easy, smooth purchase thanks to him!! Thanks Patrick!! We LOVE our Jeep!! More

John Cuellar at Autonation Toyota ATX is a exceptional employee who has stellar customer service qualities and communication engagement. His strong interpersonal skills naturally shines through bringing a employee who has stellar customer service qualities and communication engagement. His strong interpersonal skills naturally shines through bringing a sense of calm, patience and understanding to potential clients vehicle purchase inquiries. I have full belief John Cuellar business practices are honest, thorough, respectful and in the best interest of his client as well his employer. I fully appreciate the respect and time I was given as his client. I would be honored to have him help me with any other future purchase. Thank you John Cuellar! Autonation Toyota is lucky to have you represent them as a employee! ⭐️⭐️⭐️⭐️⭐️ Jenn D Austin Tx More

Even with a appointment, they will have you waiting longer for your car then for a walk in customer. They also had to take my bumper off and didn't install any of the plastic inserts to keep the bottom longer for your car then for a walk in customer. They also had to take my bumper off and didn't install any of the plastic inserts to keep the bottom shields in place, so it's just hanging dragging all over the place, flapping int he wind making the most annoying sound More