AutoNation Toyota South Austin

I provided my review in one of the several other emails I got. I have bought cars from Autonation Toyota and other dealerships in Austin, but I always get my cars serviced at this dealership. The reason is got. I have bought cars from Autonation Toyota and other dealerships in Austin, but I always get my cars serviced at this dealership. The reason is the people in the service department, specifically, Greg Coy. I have dealt with him since he was 18 years old and drove the courtesy van for what was then Apple Toyota. He has been there through ownership by Apple, Champion, Red McCombs and now AutoNation. The guys in service are why I come back. More

Car buying is a miserable experience. Thankfully the staff at Toyota South Austin make it infinitely worse. I purchased a used car from another dealership in their AutoNation network, wh Thankfully the staff at Toyota South Austin make it infinitely worse. I purchased a used car from another dealership in their AutoNation network, which was to be transferred to Toyota South Austin. They promised the car would be delivered in approximately 1 week. I checked in with the salesman every 4 days or so to ask for status updates for the next 3 weeks - every time I contacted him, he became increasingly more hostile and indignant. How rude of me to ask the status of the delivery for a car I had already paid for. I asked for a manager several times but was denied. I finally found the contact information for the head manager, and only at that point did the used sales manager reach out. The manager was more helpful and the car was finally delivered 2 weeks later. The car needed an oil change and other minor maintenance work done, that the dealer refused to do, so I had to pay for the service myself. This was an absolutely abysmal experience and I wish I had bought from any other dealer. More

Recently took my 2017 Prius C for 55,000 checkup. Got it and state inspection done in a timely manner; the car was ready quicker than expected. Good service. Got it and state inspection done in a timely manner; the car was ready quicker than expected. Good service. More

They were very responsive to my needs. Epi Rodriguez did a very nice job for me. Epi Rodriguez did a very nice job for me. More

Jared Jones lacks communication. Waited on an oil change for 6 hours. After 3 hours of waiting, I approached him because he never even told me what needed to be done on the car. A Waited on an oil change for 6 hours. After 3 hours of waiting, I approached him because he never even told me what needed to be done on the car. After he quoted me one price, he listed me a whole different price (double than what he told me) at checkout. Seriously will take my business elsewhere! More

The wait is insane. ..you'd think when you are just coming in to pick up a vehicle and pay cash for it, it would take a minute. There is no way to justify hours...ridicul ..you'd think when you are just coming in to pick up a vehicle and pay cash for it, it would take a minute. There is no way to justify hours...ridiculous. But everyone was very nice to work with and, for that, they get 5 stars. More

Nice hospitality , caring personal. I don’t have any more comments about the store and the employees I don’t have any more comments about the store and the employees More

Great service! Leo was extremely helpful in helping me purchase my new car. Really friendly and all around great guy. If I could give him 10 stars, I would Leo was extremely helpful in helping me purchase my new car. Really friendly and all around great guy. If I could give him 10 stars, I would More

Jared, our service rep, was extremely professional, courteous, and knowledgeable. Well taken care of. Will always come for service to Auto Nation South Austin because of Jared. courteous, and knowledgeable. Well taken care of. Will always come for service to Auto Nation South Austin because of Jared. More

Great personal service. They really seem to care about taking care of customer needs. Will definitely recommend. They really seem to care about taking care of customer needs. Will definitely recommend. More