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AutoNation Toyota South Austin

Austin, TX

4.5
1,700 Reviews

4800 S I-35

Austin, TX

78745

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Showing 1,700 reviews

May 16, 2022

I have purchased 4 vehicles from AutoNation South and had them serviced there every 5K miles. Both the sales and service are excellent and that is the reason I keep going back. More

by dennis.mcwilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared, Tony and Laura
May 18, 2022 -

AutoNation Toyota South Austin responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 16, 2022

Always receive the best service of customer service. Jared Jones is a great service advisor. The personal service (and free coffee) will keep me coming back. More

by Veggieverne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Jones
May 18, 2022 -

AutoNation Toyota South Austin responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 16, 2022

Worked with AutoNation Toyota South Austin, and its predecessors, since 2004. Purchased three cars there, the last two because service has always been the best. More

by tforrest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
May 18, 2022 -

AutoNation Toyota South Austin responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 16, 2022

Nate did a great job helping us find exactly the used car we were looking for and the process was smooth. No complaints there. After that, I waited almost two hours for "financing" although I was paying c More

by kimsingle3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
May 18, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

Jun 22, 2022 -

kimsingle3 responded

I also discovered they ran a credit check even though I was paying cash. Now my credit score took a hit. I have tried to call but can't get through to a person, only an endless loop of pushing buttons. Customer service really needs an overhaul here!

May 15, 2022

Jared Jones always takes care of me and my vehicle. He will give you the options, including a summary of items that maybe you deferred from another visit. The choice is then yours to make. More

by iberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Jones
May 18, 2022 -

AutoNation Toyota South Austin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 15, 2022

Did not fix the problem with my car. Cost was very high. Communication was not good. More

by Foltz.jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Soto and Hennessy
May 17, 2022 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (512) 518-6900 to discuss what we can do to help.

May 14, 2022

Having a recall on a part is pretty scary when you don't know anything about it. However, AutoNation Toyota South Austin, took care of my car right away. They were kind and courteous. We own three Toyotas a More

by Helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
May 17, 2022 -

AutoNation Toyota South Austin responded

Hi Helen, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 13, 2022

The salesman were very helpful and understanding my financial needs. This is my second purchase at this dealership More

by tinahudson1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex,
May 16, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 13, 2022

I always get the best service from Jared JONES. I have known him for many years. I know he will always be honest and straight forward.with me. Being a senior citizen.that is so important to me. Aut More

by Fojtik2245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Jones
May 16, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 13, 2022

We own three Toyotas and its always easy and fast to obtain an appointment. Very professional and great service from Toyota. More

by tlagrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Epi Rodriguez
May 16, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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