AutoNation Toyota South Austin

Dealership buildings are clean, modern and comfortable. My interaction with sales representative, Eric L., was pleasant experience. I was looking for a 2022 RAV4 Hybrid, but at this time, nothing is availa My interaction with sales representative, Eric L., was pleasant experience. I was looking for a 2022 RAV4 Hybrid, but at this time, nothing is available. Eric diligently searched around and found a pre-owned RAV4 Hybrid Limited in Houston. I bought it and Eric went to Houston to bring it back to Austin. Purchase process, especially the dreaded paperwork and attempts to up sell multiple warranties was pretty painless. They are required to present the options and didn’t push too hard. Ali in finance is a very nice guy. Everything considered, it was one of the best auto purchase process I’ve experienced. More

Jared Jones provides good & accurate customer service in a timely manner concerning my Highlander. Thanks a timely manner concerning my Highlander. Thanks More

Great service, friendly staff, overall great! Clean area, fast service, thank you, ask for Tony! Clean area, fast service, thank you, ask for Tony! More

Been going here for about seven years and never had a problem and they are very friendly and provide quick service problem and they are very friendly and provide quick service More

Would recommend getting an appointment set before going because they complete your service much quicker that way! Other than that, the customer service overall is great, and the management has been pretty because they complete your service much quicker that way! Other than that, the customer service overall is great, and the management has been pretty awesome from my experience. Remember to be flexible as possible with the staff, especially if you didn’t make an appointment. They are working hard in the heat and they will get your car serviced if you treat them with respect & not like a servant 😉 BE NICE! That is all. More

Always doing the upsale and I feel like they take advantage of my lack of car knowledge. advantage of my lack of car knowledge. More

Allows taken at time of the appointment service people are always friendly and polite. Eli was also very courteous are always friendly and polite. Eli was also very courteous More

Excellent customer service! ! Toyota South Austin offered me the most for my trade-in and most importantly, I did not feel hassled just because I’m female. My salesman, Josh, wa ! Toyota South Austin offered me the most for my trade-in and most importantly, I did not feel hassled just because I’m female. My salesman, Josh, was professional and answered all my questions. And, a special thank you goes out to Loren Brad Stroud, Finance Mgr. BEST car buying experience ever!!!! More

Good service. Long wait time, but I understand it was a Holiday.will be back. Long wait time, but I understand it was a Holiday.will be back. More

Service policies changed. Seems like new policy is to determine how many extra service items can I add to what was requested, which was a 6t0K check up. Was indicated that the Seems like new policy is to determine how many extra service items can I add to what was requested, which was a 6t0K check up. Was indicated that they no longer do what is in the manual. Had a 7:15 appointment, and it took 5 hours, way too long, as agreed extra items would take only 45 minutes. More