AutoNation Toyota South Austin

Very impressed with Justin Thompson costumer service! !! Hope that all the employees will be like how. For sure I will keep going to this place for my car's services. !! Hope that all the employees will be like how. For sure I will keep going to this place for my car's services. More

Jared is personal and honest. We will continue to come back, always a great experience! We will continue to come back, always a great experience! More

I really appreciate the business of AutoNation Toyota over the years. I've stayed with them because they are reliable and show that they care. over the years. I've stayed with them because they are reliable and show that they care. More

Bought my Tacoma 12 years ago. The Service department has changed the oil and filter every time. The service is always prompt and professional. Great job for a very long time. Tha The Service department has changed the oil and filter every time. The service is always prompt and professional. Great job for a very long time. Thanks, RSS More

The customer lobby is clean and the coffee is fresh! Jared always provides prompt clear with dignity and respect. The mechanics take professional care of my vehicle. My Toyota car is reliable and a ver Jared always provides prompt clear with dignity and respect. The mechanics take professional care of my vehicle. My Toyota car is reliable and a very good product. More

We have now purchased three vehicles from AutoNation Toyota, and I can't imagine going anywhere else. We have brought our cars & trucks in for every recommended service and we couldn't be more pleased. Toyota, and I can't imagine going anywhere else. We have brought our cars & trucks in for every recommended service and we couldn't be more pleased. Jared Jones is the most amazing service advisor and takes care of us as if we were family. More

I'll write 15 words about how fortunate this Service Center is to have Jared on their team. He is a pleasure to work with, always on time, always professional and I trust him to take care of my car and Center is to have Jared on their team. He is a pleasure to work with, always on time, always professional and I trust him to take care of my car and to be straight with me about what I need now and what can wait. More

the staff was really helpful n so nice very thorough n very professional amazing experience, my second time buying a car there very professional amazing experience, my second time buying a car there More

The communications from the dealer concerning the status of the vehicle delivery was inconsistent. Specifically, I had to reach out to the sales agent on my own to get updates. More than once I requested an of the vehicle delivery was inconsistent. Specifically, I had to reach out to the sales agent on my own to get updates. More than once I requested an update and got no response back requiring a follow-up to the initial request for an update. Not very professional or customer friendly care. It was also apparent that the communications between the factory and the dealer is not very accurate because I as the buyer received updates that were in conflict with prior progress status provided. In one case I was told via text message the vehicle was received at the dealership only to find out later that it was received at the port. Some of this I suspect is due to the supply chain issues associated with post pandemic environment and Toyota's internal delivery status system. I also felt as a customer that the sales agent was not fully engaged in looking out for my needs as a customer. Honestly if it were not for my positive past experience with Toyota products and the fact that in the current environment it is difficult to find new vehicles, I would have seriously walked and purchased from a competing dealer or manufacturer. More

The service was on time. The car, a Venza 2021, got an update but the menus on the display were not reset to what it was before service. I would have appreciated to be inform The car, a Venza 2021, got an update but the menus on the display were not reset to what it was before service. I would have appreciated to be informed or asked my preference for the menus on the display. Now, I have to call for another appointment to set up the car's menus. More