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AutoNation Toyota South Austin

Austin, TX

Overview
Reviews
Vehicles
4.5
1,730 Reviews
AutoNation Toyota South Austin is one of the largest Toyota dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Toyota cars, trucks, and SUVs. Located in Austin and only a few minutes south of Downtown, AutoNation Toyota South Austin is your local destination for all things Toyota. Check out our website or visit our Austin showroom in person to find your perfect new or used Toyota today!
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4800 S I-35 Frontage Rd

Austin, TX

78745

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Showing 1,730 reviews

June 25, 2022

Jared Jones provides good & accurate customer service in a timely manner concerning my Highlander. Thanks More

by paul_dvorak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
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Jun 27, 2022 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 25, 2022

Great service, friendly staff, overall great! Clean area, fast service, thank you, ask for Tony! More

by Dannylab73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Do
Report | Print
Jun 27, 2022 -

AutoNation Toyota South Austin responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2022

Been going here for about seven years and never had a problem and they are very friendly and provide quick service More

by Lpolio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jun 28, 2022 -

AutoNation Toyota South Austin responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 23, 2022

Would recommend getting an appointment set before going because they complete your service much quicker that way! Other than that, the customer service overall is great, and the management has been pretty More

by xmaisia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Jun 26, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 22, 2022

Always doing the upsale and I feel like they take advantage of my lack of car knowledge. More

by gdanders05
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Efren
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Jun 24, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

Jun 26, 2022 -

gdanders05 responded

I appreciate your response to my review. I was told on a routine mileage check up and oil change that I needed $600 of work....its manipulative and I am tired of it. I won't be returning.

June 22, 2022

Allows taken at time of the appointment service people are always friendly and polite. Eli was also very courteous More

by Fernando-lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Rodriguez
Report | Print
Jun 24, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 21, 2022

Excellent customer service! ! Toyota South Austin offered me the most for my trade-in and most importantly, I did not feel hassled just because I’m female. My salesman, Josh, wa More

by alusk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Loren Stroud
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Jun 22, 2022 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2022

Good service. Long wait time, but I understand it was a Holiday.will be back. More

by Babryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Report | Print
Jun 22, 2022 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2022

Service policies changed. Seems like new policy is to determine how many extra service items can I add to what was requested, which was a 6t0K check up. Was indicated that the More

by rstaman46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a
Report | Print
Jun 23, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

June 21, 2022

There was about a 15 minute wait even though I had an appointment. After that I was treated by Juan, who took great care of me. More

by Charrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jun 22, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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