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AutoNation Toyota South Austin

Austin, TX

4.5
1,754 Reviews
AutoNation Toyota South Austin is one of the largest Toyota dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Toyota cars, trucks, and SUVs. Located in Austin and only a few minutes south of Downtown, AutoNation Toyota South Austin is your local destination for all things Toyota. Check out our website or visit our Austin showroom in person to find your perfect new or used Toyota today!
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4800 S I-35 Frontage Rd

Austin, TX

78745

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Showing 1,754 reviews

July 15, 2022

The service was provided as expected. They have a good waiting room, where I spent about 4-5 hours for the service. The only bad thing about their waiting rooms for those who work remotel More

by lvoliveira1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antony
Jul 18, 2022 -

AutoNation Toyota South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 14, 2022

I have an appointment at 8:45am, but i waited more than 5 hrs.but my car hasn’t checked yet. So I pulled out my car and went back home for nothing has done. I have a lot of wasted time but nothing to do my More

by Ronilustina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ipe Rodrequiz
Jul 18, 2022 -

AutoNation Toyota South Austin responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

July 14, 2022

Service Advisor, Efrain Cortez, was very helpful, courteous and knowledgeable. He was able to get my rear window trim reinstalled in a reasonable amount of time. More

by sxb994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Cortez
Jul 17, 2022 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 14, 2022

I have purchased a used and new vehicle at this dealership. It is the only dealership I have experience with in Austin, tx. More

by jmwillow02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and Greg in the service department
Jul 17, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 14, 2022

Jared Jones brings confidence and trust when it comes to car repairs. I knew something was not functioning properly and he took additional time to address my concerns. A friend recently told me that I shoul More

by jmplummer913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Jul 17, 2022 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 14, 2022

My experience was a pleasant one for the most part. Purchasing the car was pretty simple, even with wait times and delays because of supply chain issues. Pauliana was great and quick with response ti More

by kylemarienthal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pauliana
Jul 17, 2022 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

July 13, 2022

Jared Jones is a great service advisor, he always makes time for questions about car maintenance. More

by Kwijan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Jul 15, 2022 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 13, 2022

2007 Tundra Crew-Cab got estimate for front struts & rear shocks plus dealer said I'd need alignment for $2200 without alignment. Independent mechanic replaced front struts & rear shocks for $1150. Doubt I'l More

by sczechw
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
epi
Jul 14, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (512) 518-6900 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 13, 2022

The Auto service Department works hard to care of their customers. Most if the time they get me in on time and finished in the promised time frame. Service agent Jared is great. Professional and detailed More

by Eurotravel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Jul 16, 2022 -

AutoNation Toyota South Austin responded

Hi, We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 13, 2022

Service was great. Service Associate was professional and explained the needed repair and answered all my questions. More

by phillipstg51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Jul 15, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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