AutoNation Toyota South Austin

As usual, when I checked in for scheduled oil/filter change I was told the wait would be 1.5 hours (why schedule an appointment if wait is that long?) and I ended up waiting for over 2 hours. This is a change I was told the wait would be 1.5 hours (why schedule an appointment if wait is that long?) and I ended up waiting for over 2 hours. This is always a problem at this dealership. More

As always, excellent service! Thanks Erik G. for letting me know the wait time. I always recommend this location to my friends. Thanks Erik G. for letting me know the wait time. I always recommend this location to my friends. More

Justin was very helpful and friendly. He kept me updated on the progress of my vehicle. He really went above and beyond. He kept me updated on the progress of my vehicle. He really went above and beyond. More

They explained as they working so you have no surprises ,on what you owe thanks ,on what you owe thanks More

The service center was packed but they did a great job getting people in and out. All around good service. They did, however, forget to check my windshield wipers as part of the inspection list. No biggie getting people in and out. All around good service. They did, however, forget to check my windshield wipers as part of the inspection list. No biggie. More

I think the customer service could of been better and the delivery of the vehicle could of been better. No explanation of the vehicle functions and at delivery they were only talking to my husband very rude delivery of the vehicle could of been better. No explanation of the vehicle functions and at delivery they were only talking to my husband very rude More

Aaron Bouget was very knowledgeable and explained the Toyota Service Plan that covers my vehicle. He explained the details to help me with planning my future service visits before my coverage expires. Toyota Service Plan that covers my vehicle. He explained the details to help me with planning my future service visits before my coverage expires. Excellent customer service! More

Earnest…was prompt, very knowledgeable, responsive and informative at all times concerning logistics and delays. Earnest is a Valuable Asset to your organization. He’s very deserving of (2) UT vs Alabama informative at all times concerning logistics and delays. Earnest is a Valuable Asset to your organization. He’s very deserving of (2) UT vs Alabama football tickets for a father and son outing. He can be reached at The AutoNation Body Shop. More

The South Austin Toyota dealership has excellent customer service. Tom Naughton and Danny Tercero are both at the top of their game. The entire process was very pleasant and we couldn't be happier. They wer service. Tom Naughton and Danny Tercero are both at the top of their game. The entire process was very pleasant and we couldn't be happier. They were both quick to reply back to our many texts and emails as we impatiently waited for a Sienna XLE to come available. They did everything in their power to help make owning a new Sienna a reality for us. We cannot say enough about the dealership and the salesman. More

Gregg Coy and Art Gomez excellent service providers and excepting the computer update and use with a smile. Thank you for many years of reliable service. Since 1985 all new vehicles. excepting the computer update and use with a smile. Thank you for many years of reliable service. Since 1985 all new vehicles. More