AutoNation Toyota South Austin

I recently purchased a new vehicle at AutoNation Toyota South Austin and the service was great. The salesperson (Abbi) is very knowledgeable and knows how to explain the new features and help the customer South Austin and the service was great. The salesperson (Abbi) is very knowledgeable and knows how to explain the new features and help the customer More

Received good attention on my purchase of the 2022 RAV4 Hybrid Limited. Daniel Tercero, the salesperson, kept me informed on the long wait for Toyota to produce the vehicle. Brad Stroud, the customer finan Hybrid Limited. Daniel Tercero, the salesperson, kept me informed on the long wait for Toyota to produce the vehicle. Brad Stroud, the customer financial service manager, was very organized in the closing of the purchase. Daniel is currently assisting with the car’s issue with the Homelink garage door remote not pairing with the Garage door opener! More

An "appointment time" is not an appointment time here. The last three times I've been to AutoNation I've waited over 3 hours until my car was completed for a basic oil change and tire rotation. My past The last three times I've been to AutoNation I've waited over 3 hours until my car was completed for a basic oil change and tire rotation. My past visit... 3 hours and my car wasn't even taken in yet!!! I purchased their service warranty with my 4 Runner and it's been nothing but frustration. I do not recommend their service department. More

The staff were wonderful, everyone from Caitlin, Cindy, Angel Super rockstars. They were friendly, helpful and very responsive to my questions. My biggest disappointment was receiving a quote for my trade Angel Super rockstars. They were friendly, helpful and very responsive to my questions. My biggest disappointment was receiving a quote for my trade in at a much higher price than the dealer was willing to honor. This made me feel like the only reason for higher quotes is to get customers in and then capture sales. Baiting customers isn’t the best way to keep loyalty. If a corporate quote doesn’t match with a local dealer then your system is broken. In my industry if my team made a mistake we would own it. In this case it cost me the customer $2k towards the new truck I purchased. This was my second truck within 7 months from you guys. Not sure how I would feel when it’s time for another vehicle. More

Ruben was a great help. He showed us cars and checking prices to se what we could be around and what can benefit us the most. And Isaias was also a great partner during our He showed us cars and checking prices to se what we could be around and what can benefit us the most. And Isaias was also a great partner during our process. More

Purchased my Toyota Tacoma here back in 2006, has been the greatest truck I’ve ever owned. Really appreciate the service department and Jared Jones for always taking great care of it as well. the greatest truck I’ve ever owned. Really appreciate the service department and Jared Jones for always taking great care of it as well. More

If given the option do not schedule with Epi Rodriguez. Also don’t plan on waiting unless you absolutely need to. I am not generally one to write poor reviews but I had a morning appointment for an oil Also don’t plan on waiting unless you absolutely need to. I am not generally one to write poor reviews but I had a morning appointment for an oil change and to have a patch put on a tire. When I scheduled I made these details clear and I arrived on time. It took OVER 4 HOURS to complete this. The tire patch was clearly rushed seeing that there were black tire marks on the side of my white car and the spare tire was not even put away completely. I will now have to spend an additional hour buffing these out myself. The car was also not washed at all despite me being told it would be. I assume this is because I was asking about my vehicle status at the 3 hour mark (where I was told I’d have my car in 20 minutes which was clearly not true). I have been to this location before and the service was fine. I anticipated a long(ish) wait but 4 hours for this service (and not even a complete job) is ridiculous. The service I received from Mr. Rodriguez was very disappointing. I was being blown off and not being kept updated at all. I also noticed that I was not the only one waiting at his desk for an update. Very very disappointed in this service. More

I recently had the 5000 mile oil change and check up (covered under warranty). Everyone was kind and helpful during the appointment. There was a nice waiting area. It took about an hour for the oil chan (covered under warranty). Everyone was kind and helpful during the appointment. There was a nice waiting area. It took about an hour for the oil change. Was perfect. Thank you! More

They did a good job on my SUV I was appreciate it Thank You. And time I wait was great it give me chance to work in the office. You. And time I wait was great it give me chance to work in the office. More

Awesome,I always love going there ,they know their business and treat everyonewith respect.best customer service.best deals.taking my truck back there again.thanks business and treat everyonewith respect.best customer service.best deals.taking my truck back there again.thanks More