AutoNation Toyota South Austin

The rack and pinion steering went out in my 2020 4Runner. It took 2 months for them to track down the parts needed to replace it. The agent, Jared, was very nice, but unorganized. On the day I brought the SU It took 2 months for them to track down the parts needed to replace it. The agent, Jared, was very nice, but unorganized. On the day I brought the SUV in to be checked out, I got there at 7am and waited 4 hours for him to inform me of the problem. It probably would have been longer if I hadn’t asked him for an update. They kindly loaned me a car for the two month wait. When I’ve gone in for the regular service maintenance, they don’t perform all the required services. Tires haven’t been rotated and fluids not topped off which leads me to believe they don’t do a fluid check. I can only hope they have been changing the oil and filters. I’ll continue to go here for the last Service maintenance, but will probably go elsewhere when the car is no longer covered by the service agreement. More

Tony H. did a great job of explaining the services that were required! The service on my vehicle was affordable and performed in a timely manner. The facilit did a great job of explaining the services that were required! The service on my vehicle was affordable and performed in a timely manner. The facilities were clean and furniture arranged to ensure safe social distancing standards. More

The staff was super friendly and helpful. It definitely would recommend to any one who has a Toyota. It definitely would recommend to any one who has a Toyota. More

I have a 2005 Toyota 4Runner which I have been taking to Auto Nation Toyota South since I bought it. My Service Writer all these years has been Greg Coy and my experiences with Greg have all been very posi Auto Nation Toyota South since I bought it. My Service Writer all these years has been Greg Coy and my experiences with Greg have all been very positive. I trust my life, and those of my family, with this vehicle. Greg helps me keep my 4Runner in safe and excellent running condition. He always takes the time to educate me and explain issues to me in a manner that I can understand. He is professional, courteous, and respectful. The necessary work has always been performed as promised and my car returned to me promptly, freshly washed, and sanitized. I particularly like the new texting communication system that they are using. More

The inspection of my vehicle appeared to be thorough and the dealership provided transportation for me while my car was being repaired. the dealership provided transportation for me while my car was being repaired. More

I flew in from out of state and went straight to the dealership, they had all my paperwork ready, no waiting, very efficient. Patrick was very helpful. dealership, they had all my paperwork ready, no waiting, very efficient. Patrick was very helpful. More

AutoNation is the absolute best place to buy your next car! Thank you Sarah Soto as you made this process the easiest! car! Thank you Sarah Soto as you made this process the easiest! More

Good customer service but was not notified when my vehicle was ready. Had to show up to see if my vehicle was ready for pick up. vehicle was ready. Had to show up to see if my vehicle was ready for pick up. More

Absolutely the greatest service possible at this Dealership automation. Jarod is the best. It was very efficient Dealership automation. Jarod is the best. It was very efficient More

Auto nation is very thorough. Their recommendations are very helpful. I am contacted periodically about needed services and I appreciate that! Their recommendations are very helpful. I am contacted periodically about needed services and I appreciate that! More