AutoNation Toyota South Austin

Ruben was a great help. He showed us cars and checking prices to se what we could be around and what can benefit us the most. And Isaias was also a great partner during our He showed us cars and checking prices to se what we could be around and what can benefit us the most. And Isaias was also a great partner during our process. More

The staff were wonderful, everyone from Caitlin, Cindy, Angel Super rockstars. They were friendly, helpful and very responsive to my questions. My biggest disappointment was receiving a quote for my trade Angel Super rockstars. They were friendly, helpful and very responsive to my questions. My biggest disappointment was receiving a quote for my trade in at a much higher price than the dealer was willing to honor. This made me feel like the only reason for higher quotes is to get customers in and then capture sales. Baiting customers isn’t the best way to keep loyalty. If a corporate quote doesn’t match with a local dealer then your system is broken. In my industry if my team made a mistake we would own it. In this case it cost me the customer $2k towards the new truck I purchased. This was my second truck within 7 months from you guys. Not sure how I would feel when it’s time for another vehicle. More

Awesome,I always love going there ,they know their business and treat everyonewith respect.best customer service.best deals.taking my truck back there again.thanks business and treat everyonewith respect.best customer service.best deals.taking my truck back there again.thanks More

Purchased my Toyota Tacoma here back in 2006, has been the greatest truck I’ve ever owned. Really appreciate the service department and Jared Jones for always taking great care of it as well. the greatest truck I’ve ever owned. Really appreciate the service department and Jared Jones for always taking great care of it as well. More

If given the option do not schedule with Epi Rodriguez. Also don’t plan on waiting unless you absolutely need to. I am not generally one to write poor reviews but I had a morning appointment for an oil Also don’t plan on waiting unless you absolutely need to. I am not generally one to write poor reviews but I had a morning appointment for an oil change and to have a patch put on a tire. When I scheduled I made these details clear and I arrived on time. It took OVER 4 HOURS to complete this. The tire patch was clearly rushed seeing that there were black tire marks on the side of my white car and the spare tire was not even put away completely. I will now have to spend an additional hour buffing these out myself. The car was also not washed at all despite me being told it would be. I assume this is because I was asking about my vehicle status at the 3 hour mark (where I was told I’d have my car in 20 minutes which was clearly not true). I have been to this location before and the service was fine. I anticipated a long(ish) wait but 4 hours for this service (and not even a complete job) is ridiculous. The service I received from Mr. Rodriguez was very disappointing. I was being blown off and not being kept updated at all. I also noticed that I was not the only one waiting at his desk for an update. Very very disappointed in this service. More

I recently had the 5000 mile oil change and check up (covered under warranty). Everyone was kind and helpful during the appointment. There was a nice waiting area. It took about an hour for the oil chan (covered under warranty). Everyone was kind and helpful during the appointment. There was a nice waiting area. It took about an hour for the oil change. Was perfect. Thank you! More

They did a good job on my SUV I was appreciate it Thank You. And time I wait was great it give me chance to work in the office. You. And time I wait was great it give me chance to work in the office. More

The service was provided as expected. They have a good waiting room, where I spent about 4-5 hours for the service. The only bad thing about their waiting rooms for those who work remotel They have a good waiting room, where I spent about 4-5 hours for the service. The only bad thing about their waiting rooms for those who work remotely, is their chairs, they are higher than the desk, which makes it uncomfortable to work these many hours. Besides that, everything done right! More

Service Advisor, Efrain Cortez, was very helpful, courteous and knowledgeable. He was able to get my rear window trim reinstalled in a reasonable amount of time. courteous and knowledgeable. He was able to get my rear window trim reinstalled in a reasonable amount of time. More

I have an appointment at 8:45am, but i waited more than 5 hrs.but my car hasn’t checked yet. So I pulled out my car and went back home for nothing has done. I have a lot of wasted time but nothing to do my hrs.but my car hasn’t checked yet. So I pulled out my car and went back home for nothing has done. I have a lot of wasted time but nothing to do my car. My advisor is: Ipe Rodrequiz More