AutoNation Toyota South Austin

Over the years I have worked with AutoNation Toyota South Austin and always have found that they always put the customer first. This past couple of weeks I have worked with Charles Reed and he was very infor Austin and always have found that they always put the customer first. This past couple of weeks I have worked with Charles Reed and he was very informative on each step that was being taken to get my car back on the road. More

I had an appointment and it took almost 3 hours to do an oil change. Did not call me when my car was ready, and gave me the wrong keys for my car, left my keys on front seat so anyone could just get in and oil change. Did not call me when my car was ready, and gave me the wrong keys for my car, left my keys on front seat so anyone could just get in and drive off. Not what I would want from a dealer that say they are going to take care of you More

Awesome and friendly experience. Eric was very helpful. Would recommend this dealership to all my friends and family! Eric was very helpful. Would recommend this dealership to all my friends and family! More

They did such a awesome job 👍 Jerry was great I'd definitely recommend this place and will comeback if something happens. definitely recommend this place and will comeback if something happens. More

Marc Diaz and Ed Fernandez did an excellent job walking me through the process of buying my new Hybrid RAV4. Much as car shopping can be an emotional process they did a great job of getting what I wanted a me through the process of buying my new Hybrid RAV4. Much as car shopping can be an emotional process they did a great job of getting what I wanted at a fair price. I walked in the dealership on a Friday and told Marc & Ed what I want. The Hybrid RAV4 was on a 2-4+ month wait list. However with some luck Marc gave me a call on Saturday (the next day) and said they had a 2022 Hybrid RAV4 available that day. I was super excited to buy it and officially bought my Hybrid RAV4 right before Midnight! Once the Hybrid RAV4 was sold to me, Ed got all the car wash, gas, and temporary plates ready, while Marc helped setup/explain all the features in the Hybrid RAV4 to me. It was also super nice Ed stayed late to process everything. For the vehicle payment paperwork and warranties discussion, Isaias Fuentes did a great job creating the custom warranty package I wanted that was close to the price I was willing to pay for so I save money down the road on maintenance. I recommend if you’re going to buy a Toyota, go see Marc & Ed. Besides there great customer service, they know the “ins” on what vehicle is coming-in before it’s released to the public, especially in this scarce vehicle market it’s good to know people (winners/the plugs) like that! More

My level of service was top notch. I was in and out with a brand new truck in what I would consider record time. I will continue to do business with them in the future. I was in and out with a brand new truck in what I would consider record time. I will continue to do business with them in the future. More

Appointment for 15K mileage oil change! They did great job on my baby car. Also I couldn't make it on time but left my car near the gate with my permission. Thank you again for being wonder They did great job on my baby car. Also I couldn't make it on time but left my car near the gate with my permission. Thank you again for being wonderful service for me :) I will come back for 25k service :) I didn't get their last name, His name is Alex. More

I recently purchased a new vehicle at AutoNation Toyota South Austin and the service was great. The salesperson (Abbi) is very knowledgeable and knows how to explain the new features and help the customer South Austin and the service was great. The salesperson (Abbi) is very knowledgeable and knows how to explain the new features and help the customer More

Received good attention on my purchase of the 2022 RAV4 Hybrid Limited. Daniel Tercero, the salesperson, kept me informed on the long wait for Toyota to produce the vehicle. Brad Stroud, the customer finan Hybrid Limited. Daniel Tercero, the salesperson, kept me informed on the long wait for Toyota to produce the vehicle. Brad Stroud, the customer financial service manager, was very organized in the closing of the purchase. Daniel is currently assisting with the car’s issue with the Homelink garage door remote not pairing with the Garage door opener! More

An "appointment time" is not an appointment time here. The last three times I've been to AutoNation I've waited over 3 hours until my car was completed for a basic oil change and tire rotation. My past The last three times I've been to AutoNation I've waited over 3 hours until my car was completed for a basic oil change and tire rotation. My past visit... 3 hours and my car wasn't even taken in yet!!! I purchased their service warranty with my 4 Runner and it's been nothing but frustration. I do not recommend their service department. More