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AutoNation Toyota South Austin

Austin, TX

4.5
1,767 Reviews
AutoNation Toyota South Austin is one of the largest Toyota dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Toyota cars, trucks, and SUVs. Located in Austin and only a few minutes south of Downtown, AutoNation Toyota South Austin is your local destination for all things Toyota. Check out our website or visit our Austin showroom in person to find your perfect new or used Toyota today!
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4800 S I-35 Frontage Rd

Austin, TX

78745

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Showing 1,767 reviews

August 02, 2022

I’m sure it is challenging to run a large dealership with 100% efficiency. I have done business with them multiple times over the last several years. I’ve had issues that were resolved in most cases satisfac More

by McAuliffe3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Valdes, Tony Sabatino, and others from your sales and finance departments.
Aug 04, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

August 02, 2022

We had an appointment in the service dept to get an oil change and tire rotation. I took 4 hours. My son took my car for me and waited for it. Not o.k. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jones
Aug 04, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

August 01, 2022

I had an issue with my car and it was not dealt with. I feel like I was blown off completely. I have used this dealership since 2009 but probably won’t again. More

by cawatts001
Recommend Dealer
No
Employees Worked With
Keith
Aug 03, 2022 -

AutoNation Toyota South Austin responded

Hello there! Thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (512) 518-6900. We'd appreciate the chance to make your experience a positive one.

Aug 03, 2022 -

cawatts001 responded

I was not helped by the Auto Nation service department and was shuffled off to the Plano Regional office which was not helpful at all either. I have never heard back from anyone at this point.

August 01, 2022

We had a great experience with our salesman Chris Wilkerson and then they bought our other vehicle for the price that we agreed on. Most dealers don’t keep their word but this one did! More

by Glenn Haigler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wilkerson
Aug 03, 2022 -

AutoNation Toyota South Austin responded

Hi Glenn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 01, 2022

This review is for servicing department. Tony Bo is my service advisor. He is friendly, provide update to up coming appointments, details update on ongoing and upcoming work. Very pleased wi More

by Jeet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony bo
Aug 03, 2022 -

AutoNation Toyota South Austin responded

Hi Jeet, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 01, 2022

Lacked attentiveness and availability. The work is fine so far. Very disappointed with the the parts quote, and the huge discrepancy in final charge! More

by davidandangelarose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ephraim, Juan, Erik
Aug 03, 2022 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota South Austin take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (512) 518-6900 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 01, 2022

Dealership itself is Great! the Service dept. SUCKS! I never get a return call. The whole 1 1/2 months my car has been in the shop I have talked to the mechanic twice. More

by Weda S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Jones
Aug 03, 2022 -

AutoNation Toyota South Austin responded

Hi Weda! We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

July 31, 2022

Patrick benadum was very friendly and patience. He didn't give up until he got us into a vehicle More

by dirdysouth44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Benadum
Aug 03, 2022 -

AutoNation Toyota South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 31, 2022

Patrick was a no pressure salesman. He gave us great options, and we went with what was best for us. He helped us through turning in our leases and was extremely knowledgeable. He even More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick and Ali
Aug 03, 2022 -

AutoNation Toyota South Austin responded

Hi Ken, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 31, 2022

I highly recommend Marc Diaz with the purchase of your new vehicle, we bought our Rav4 from him and are very satisfied! Thank you! More

by dianealvarado1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Diaz
Aug 03, 2022 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.

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