AutoNation Toyota South Austin

Art Gomez(service advisor) was his usual professional, courteous, and helpful self while addressing the services needed on my vehicle. Always a pleasure to deal with. courteous, and helpful self while addressing the services needed on my vehicle. Always a pleasure to deal with. More

Not very impressed with this dealership, I took my car in for just an oil change and dropped it off the night before. The guy who was in charge of my car called and text me at 8am the following morning listi for just an oil change and dropped it off the night before. The guy who was in charge of my car called and text me at 8am the following morning listing off about $2000 worth of things that was wrong with my car. When I told him I just wanted an oil change he literally ghosted me and when my appointment time of 9:45 came and went I couldn’t get ahold of him at all. I had to wait until 3pm that afternoon after calling and texting multiple times to find out that my car was ready. Really disappointed in this type of service. More

Mr. Coy was very friendly & helped us with lots of patience. Awesome service! Thank you patience. Awesome service! Thank you More

Took my vehicle in for an oil change and was overwhelmed with all of the work that were highly recommended on my vehicle that is only a few years old. I felt pressured to say yes and received a large unplan with all of the work that were highly recommended on my vehicle that is only a few years old. I felt pressured to say yes and received a large unplanned bill. I think it would be good to get better warning a head of time so it can be better planned out. I don't think this was necessarily the Service specialist' fault. He was helpful but the dealership prices are significant. More

Auto nation Toyota has always been a great dealer offering excellent customer service from sales to service offering excellent customer service from sales to service More

Debbie Leung was extremely helpful with making a informed decision! Look for her when you go to this dealership! decision! Look for her when you go to this dealership! More

Had a great experience purchasing my vehicle! From sales to service they always go above and beyond! From sales to service they always go above and beyond! More

Their Customer service could use a lot of improvements : -lack of attention/greeters when arriving for service -lack of care from service people, found several grease spots outside and inside my vehicle -lack of attention/greeters when arriving for service -lack of care from service people, found several grease spots outside and inside my vehicle when going in for an oil change More

Based on my last experience I thought this was going to suck. This is my first non premium vehicle in 10 years. So I’m used to Mercedes level of service. My first here it was a terrible experience. I have suck. This is my first non premium vehicle in 10 years. So I’m used to Mercedes level of service. My first here it was a terrible experience. I have to say my service advisor was great and friendly this time. Car was in and out for oil change and first service under 45 mins. Good work! More

Eric and Keith Hennessy were very helpful in getting my car tuned up. I have been getting my car serviced here for about 10 years and they are always very professional. I liked the fact that you can now te car tuned up. I have been getting my car serviced here for about 10 years and they are always very professional. I liked the fact that you can now text with your service representative. More