AutoNation Toyota South Austin

Excellent experience purchasing my new RAV 4! The staff was very helpful and professional. Barry answered all my questions and worked with me to get what I wanted. I would recommend this place fo The staff was very helpful and professional. Barry answered all my questions and worked with me to get what I wanted. I would recommend this place for a stress free car buying experience! More

My experience with the service center was excellent with my latest visit. Art Gomez is the best. I have been seeing Art for maintenance on all of my vehicles for over 10 years. I have had 3 4-Runners and a my latest visit. Art Gomez is the best. I have been seeing Art for maintenance on all of my vehicles for over 10 years. I have had 3 4-Runners and a Nissan Altima. I could use other service centers, probably for less, but they nearly always get it right the first time. More

August 1, 2022, I had an appointment for routine 5k service. The customer lounge in the service area is sub-standard at best; from the furniture to the lack of complimentary snacks and beverages. What’ service. The customer lounge in the service area is sub-standard at best; from the furniture to the lack of complimentary snacks and beverages. What’s worse, the air conditioning was off. The doors were open and large fans were blowing hot air from outside the building. My biggest complaint here is that I wasn’t informed at drop off that the AC was out. I would have been nice to get an explanation and apology for this inconvenience. Not to mention, they could have provided cold bottles of water in the lounge, but there were none. While the service technician had me in and out in just over an hour, the rest of my customer experience was truly disappointing. More

I’m sure it is challenging to run a large dealership with 100% efficiency. I have done business with them multiple times over the last several years. I’ve had issues that were resolved in most cases satisfac 100% efficiency. I have done business with them multiple times over the last several years. I’ve had issues that were resolved in most cases satisfactorily. Currently, I think you are understaffed in the service department which results in lower customer satisfaction. However, I do and will continue to recommend this dealership. More

We had an appointment in the service dept to get an oil change and tire rotation. I took 4 hours. My son took my car for me and waited for it. Not o.k. change and tire rotation. I took 4 hours. My son took my car for me and waited for it. Not o.k. More

I had an issue with my car and it was not dealt with. I feel like I was blown off completely. I have used this dealership since 2009 but probably won’t again. I feel like I was blown off completely. I have used this dealership since 2009 but probably won’t again. More

We had a great experience with our salesman Chris Wilkerson and then they bought our other vehicle for the price that we agreed on. Most dealers don’t keep their word but this one did! Wilkerson and then they bought our other vehicle for the price that we agreed on. Most dealers don’t keep their word but this one did! More

This review is for servicing department. Tony Bo is my service advisor. He is friendly, provide update to up coming appointments, details update on ongoing and upcoming work. Very pleased wi Tony Bo is my service advisor. He is friendly, provide update to up coming appointments, details update on ongoing and upcoming work. Very pleased with his service. More

Lacked attentiveness and availability. The work is fine so far. Very disappointed with the the parts quote, and the huge discrepancy in final charge! The work is fine so far. Very disappointed with the the parts quote, and the huge discrepancy in final charge! More

Dealership itself is Great! the Service dept. SUCKS! I never get a return call. The whole 1 1/2 months my car has been in the shop I have talked to the mechanic twice. the Service dept. SUCKS! I never get a return call. The whole 1 1/2 months my car has been in the shop I have talked to the mechanic twice. More