AutoNation Toyota South Austin

At least my 4th visit to the dealership trying to order and purchase a Toyota Hybrid Highlander, I began the process in about March. Soon afterwards they couldn’t order the specifics I wanted and would cal and purchase a Toyota Hybrid Highlander, I began the process in about March. Soon afterwards they couldn’t order the specifics I wanted and would call to tell me what had come in, nothing came close to what I wanted. Last Thursday I decided I really wanted to go ahead and look at anything. Grandpa did a great job coaching Kouny to put on his thinking cap. We drove several used cars and then we spotted the 21 Acura RDX with low mileage. I had initially wanted to order a red car. Loved it and maybe my next car will be a Toyota. Kuony. Is young but super friendly and helpful. Brad was very informative and easy to work with. My only disappointment was the car only had one of the remotes. I did ask about it and they did not offer to replace the missing one. I’ve been to Acura and ordered the no. Remote and they will program it to my car, it will b $340. So not that happy about that! So far love the car. Note: I realized it’s the most difficult time in history to buy and sell cars. If I had not promised my current 2017 red car to a granddaughter I would wait to next year, have to keep those promises! More

Great service department! They did exactly what they promised. The time it took to service was faster than I expected. They did exactly what they promised. The time it took to service was faster than I expected. More

I've gone to this dealership now 4 times for regular maintenance service. Always easy to schedule online, very nice waiting area, and work finished on time. Overall very nice experience! maintenance service. Always easy to schedule online, very nice waiting area, and work finished on time. Overall very nice experience! More

I had an excellent experience selling my car to this company. AutoNation Toyota was pleasant and so helpful and explained everything about my car and what was the selling price. They did honor the appra company. AutoNation Toyota was pleasant and so helpful and explained everything about my car and what was the selling price. They did honor the appraisal offer I got online for selling my car. I was so satisfied. I highly recommend. More

I had a very positive experience at Autonation South. The service was quick and competent. The service was quick and competent. More

Art Gomez(service advisor) was his usual professional, courteous, and helpful self while addressing the services needed on my vehicle. Always a pleasure to deal with. courteous, and helpful self while addressing the services needed on my vehicle. Always a pleasure to deal with. More

Not very impressed with this dealership, I took my car in for just an oil change and dropped it off the night before. The guy who was in charge of my car called and text me at 8am the following morning listi for just an oil change and dropped it off the night before. The guy who was in charge of my car called and text me at 8am the following morning listing off about $2000 worth of things that was wrong with my car. When I told him I just wanted an oil change he literally ghosted me and when my appointment time of 9:45 came and went I couldn’t get ahold of him at all. I had to wait until 3pm that afternoon after calling and texting multiple times to find out that my car was ready. Really disappointed in this type of service. More

Mr. Coy was very friendly & helped us with lots of patience. Awesome service! Thank you patience. Awesome service! Thank you More

Took my vehicle in for an oil change and was overwhelmed with all of the work that were highly recommended on my vehicle that is only a few years old. I felt pressured to say yes and received a large unplan with all of the work that were highly recommended on my vehicle that is only a few years old. I felt pressured to say yes and received a large unplanned bill. I think it would be good to get better warning a head of time so it can be better planned out. I don't think this was necessarily the Service specialist' fault. He was helpful but the dealership prices are significant. More

Auto nation Toyota has always been a great dealer offering excellent customer service from sales to service offering excellent customer service from sales to service More