AutoNation Toyota Mall of Georgia Service Center

I purchased a Toyota Corolla new a few years back and I have needed parts and service since. The parts pricing is through the roof but the worst part is the rude and indifferent attitude of the staff. It have needed parts and service since. The parts pricing is through the roof but the worst part is the rude and indifferent attitude of the staff. It's almost comical how bad the service is. My brother and I always go with Toyota for personal and company vehicles but we will never purchase from this particular dealership again. Just the high number of complaints on a simple Yahoo search alone tells me to steer clear. More

I have had continued problems with my RAV4's passenger window not working correctly. It is an intermittent problem. Took it 2 times to Toyota Mall of GA to get fixed. Spent hours there for them to tell window not working correctly. It is an intermittent problem. Took it 2 times to Toyota Mall of GA to get fixed. Spent hours there for them to tell me they wouldn't diagnose until I walked in and it wasn't working at that point. Stopped working again, took it to Marietta Toyota, which they did diagnose and said it was a bad motor. Now waiting for motor to come in to have fixed. So, 4 times to dealership, hours of lost work because Toyota Mall of GA wouldn't do their job. Dave Fletcher - Manager unprofessional. More

Friendly, professional service carried out in a reasonable amount of time despite extremely busy volume. These folks are good to do business with. When we first moved to The Atlanta area, we shop reasonable amount of time despite extremely busy volume. These folks are good to do business with. When we first moved to The Atlanta area, we shopped this dealership for my wife's new car. The sales staff was excellent without the blatant high pressure tactics. Our cars have always been serviced there and we feel there is added value in having a delership familliar with the particular wear paterens each commute inflicts. More

I purchased my vehicle from Toyota Mall of Georgia in 2001. At the time, they were new and had a great attitude towards their customers. They were also very reasonable and honest. They were purchased by 2001. At the time, they were new and had a great attitude towards their customers. They were also very reasonable and honest. They were purchased by another company a few years ago, and they are now the lowest of the low. They are extremely dishonest, disrespectful, arrogant, and blatantly try to take advantage of people. I recently experienced a transmission problem with my vehicle I purchased there in 2001 and took my car to the dealership's service department because I was in the area and was afraid the car was going to stall in traffic. I was already leary of going there because I had previously experienced their bad attitude and dishonesty, but I did anyway. I soon regretted it!! After spending 20 minutes looking at my car, Tim LLoyd, the service technician told me I needed to pay $4700 for a REBUILT transmission from Toyota!!! My car isn't even worth that much to begin with!! The next day, I made some calls and found a reliable shop nearby who towed my car for FREE from Toyota Mall of GA and rebuilt my transmission for less than HALF what Toyota Mall of GA wanted me to pay!!! When I spoke to the Service Manager at Toyota MOG and told him how disappointed I was in the dishonesty and lack of integrity of his department I told him that because of my treatment, I would not be returning to his establishment. His response? "Good"!! Unbelievable... DO NOT LET THEM TAKE ADVANTAGE OF YOU TOO!!! More