AutoNation Toyota Mall of Georgia Service Center

I had my tires rotated and free inspection completed. The service was very good. He explained my inspection and told me what I needed to get serviced. service was very good. He explained my inspection and told me what I needed to get serviced. More

Good service good people good price good gods gods gods gods god good good good good good good good good good good good good good gods god good good good good good good good good good good good good good More

Used this dealership for 10 years work is always done on time, the price to me may be a little high, but the work is done right and I feel my car is safer and the work is guaranteed. time, the price to me may be a little high, but the work is done right and I feel my car is safer and the work is guaranteed. More

The last time I was in there, my Tundra was not making the power it should and they could not find out why so they blamed the K&N Cold Air Intake. I told them it ran fine with that installed for at least the power it should and they could not find out why so they blamed the K&N Cold Air Intake. I told them it ran fine with that installed for at least 5 years. They decided to stick with that story as the mechanic that worked it only could do what the computer told him. So I took it to Christian Bros. in Grayson, GA, They too knew it was not the cold air intake and worked it and found the fuel pump was not putting out adequate pressure, They changed it and it has been running better than it ever was, More

DO NOT BRING YOUR CAR IN FOR SERVICE!!I brought my 2018 DO NOT BRING YOUR CAR IN FOR SERVICE!! I brought my 2018 RAV4 FWD (20k miles) in for service due to a random screeching noise coming from right fro DO NOT BRING YOUR CAR IN FOR SERVICE!! I brought my 2018 RAV4 FWD (20k miles) in for service due to a random screeching noise coming from right front wheel. Dealer misdiagnosed it that the transmission was broken. I never driven the vehicle hard so I seriously doubt it's the transmission, but my service advisor Alan Richter assured me it's all in good hands that they have many experiences and they only use BRAND NEW transmissions. While I still debating if I should take my car else where, AutoNation Toyota has replaced it without my consent and then it's all downhill from this point. The first transmission that they replaced was making a whining noise in 1st gear, so they replaced with 2nd one which not only makes whining but also whooshing noise when shifting. AutoNation Toyota had no clue of why it's making annoying noises but concluded it's normal because it still drives and shifts okay. My right front wheel still makes random screeching noises, so they actually didn't repair anything but made my transmission worse. I contacted Toyota Corp. about my experiences but they couldn't do anything about it if the dealer denies anything's wrong with it. Toyota Corp however, did informed me some of the misinformation from the dealer such as Toyota never ever replace transmission with brand new ones. They are always re-manufactured (most likely in US) that meets their own requirements. I also brought this issue to AutoNation upper managements, which they now refuse to address the noise issue and claim that all RAV4 makes the same noises. They arranged 3 different RAV4s for me to test drive, only 1 of the RAV4 that has higher mileage (80k miles) that makes similar noises but the service manager claims that they all sound the same. So here I am, a brand new RAV4 stuck with a noisy whooshing transmission that the dealer shouldn't replace in the first place, and they refused admit at fault and not doing anything about it. More

I purchased a used toyota sienna from Autonation Toyota I bought over 13 vehicles this is my worse place purchasing a vehicle. I would never recommend anybody. After i purchased a vehicle i found out i stil I bought over 13 vehicles this is my worse place purchasing a vehicle. I would never recommend anybody. After i purchased a vehicle i found out i still missing a vacuum hose, i called my sale guy he said he take care of it. Never call me back. Finally text me back told me he doesn't work for Toyota Mall of Georgia anymore. I went to the dealer the guy at the service told me he talk to his manager, they will take care of it. Once again, never receive any phone... More

Customer service was phenomenal Michael Lee was a great service advisor! He was kind, courteous, and patient. There was a mix-up from another dealer, but he handled the problem smoot Michael Lee was a great service advisor! He was kind, courteous, and patient. There was a mix-up from another dealer, but he handled the problem smoothly and kindly. He got my car into the shop quickly, even without an appointment. He explained the problem, it was fixed in a timely manner, and he had me back on the road in no time! Thank you Michael!! More