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AutoNation Toyota Mall of Georgia Service Center
Buford, GA
1,554 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,554 Reviews of AutoNation Toyota Mall of Georgia Service Center
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August 05, 2021
There was a miscommunication on the service and did a service I thought I said no to but he was referring to something else. Price was high and you didn’t offer any coupons that you send to me by email a service I thought I said no to but he was referring to something else. Price was high and you didn’t offer any coupons that you send to me by email and mail and should’ve been in my account automatically. I had to ask for it and wouldn’t have received it if I didn’t ask and many people do not so I feel they are being manipulative and took advantage of me because of my gender. Also my car had all these black smudges and looked like they took the car for a ride through the mud. Will not bring it back there unless I absolutely have to. More
by wmtague
Employees Worked With
Not sure
August 04, 2021
They always provide exceptional service in a timely manner. Special thanks to my service coordinator Kimberly. She has a heart of gold, very kind and patient. manner. Special thanks to my service coordinator Kimberly. She has a heart of gold, very kind and patient. More
by Sophia
Employees Worked With
Kimberly (service)
August 04, 2021
1st service was great everything done in an hour . Very happy. Yesterday did my second visit. Technical service seems ok, however the person who received my car was buried in paperwork, receiving all cars happy. Yesterday did my second visit. Technical service seems ok, however the person who received my car was buried in paperwork, receiving all cars and not following on my case . I had to wake and asked about my car and magically my car was ready 2 minutes after I asked her about my car status More
by Reynaldo Susano
Employees Worked With
Don’t remember
August 03, 2021
Agent is so kind. The environment is so comfortable and clean. The best thing is that the service is great. Especially regarding to recalls, I am very satisfied. clean. The best thing is that the service is great. Especially regarding to recalls, I am very satisfied. More
by bniel21
Employees Worked With
Frankie Owens
August 01, 2021
Regarding recalls, my wife and I give Five stars for Fast, Effective, and Courteous service every time on our Toyota Camry .The service department is GREAT! Fast, Effective, and Courteous service every time on our Toyota Camry .The service department is GREAT! More
by rchapman4546
Employees Worked With
5465 K SHANON WREAD,
July 31, 2021
Second chance they were much better with communication between service agent, technicians and customer. I was also given a rental for the 4 weeks they worked on the issue and waited for parts. (I was tol between service agent, technicians and customer. I was also given a rental for the 4 weeks they worked on the issue and waited for parts. (I was told originally that there were no rentals available). More
by L. Zweigbaum
Employees Worked With
Michael Lee took care of me and kept me informed/updated.
