Back

AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,575 Reviews

1,575 Reviews of AutoNation Toyota Mall of Georgia Service Center

Sort by
August 30, 2021

Kelvin was very helpful and help me out with some offers on the service’s that I needed to do on my car and he kept me updated. More

by aestrella777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Contreras
Sep 04, 2021 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kelvin here at AutoNation Toyota Mall of Georgia! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 30, 2021

Great service! Love that we can make an appointment online. My husband was in an out of there in 45 minutes. According to him, the only thing that would improve the experience is if they had ice cream More

by ebkteacher61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name. My husband took the car.
Sep 04, 2021 -

AutoNation Toyota Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

August 30, 2021

I’m very please with the service and the person at the reception her name is not easy fir me to say but y think it was Denileja or Denlijela. I gave her my 5 starts for her servuce at the counter and her More

by Silvia Baines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denlleja I think
Sep 04, 2021 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Mall of Georgia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2021

The facilities look amazing staff is well versed I really appreciate Toyota mall of Georgia team. Thank you More

by Propunchout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Map & Nathan
Sep 04, 2021 -

AutoNation Toyota Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

August 30, 2021

I took my truck on a Friday after calling earlier in the week for them to order the parts. They said they didn't have any loaner cars but it should be done by Saturday since I brought the truck in early Fr More

by hecole74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kimberly, Ed and whoever the Manager was I spoke with
Sep 04, 2021 -

AutoNation Toyota Mall of Georgia responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Mall of Georgia. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (770) 674-6083 so we can work towards a resolution. We look forward to hearing from you. Take care!

Sep 04, 2021 -

hecole74 responded

I received a call from one of the service managers and the issue was resolved. I explained to him my issues and let him know I only wanted the service that has come to be expected from Toyota. I appreciate his quick response and look forward to working with them in the future.

August 30, 2021

I had the premier service from Toyota when I bought my Tacoma. They have followed through on their promises and I have not paid for a schedule service in the first 2 years. Great people to deal with. More

by jim.mudd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen
Sep 04, 2021 -

AutoNation Toyota Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

August 30, 2021

Shannon Wread did a wonderful job in helping me with with my concerns. Explined what I needed. Was was very pleased .60,000mile checkup. Did tuneup and transmission service. More

by Tom woodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon wread
Sep 04, 2021 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Shannon here at AutoNation Toyota Mall of Georgia! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 29, 2021

Mike, the collision manager, helped make my repair experience after my recent accident as good as possible. My car looks good and runs well, too. More

by Slafave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stimkowski (sp?)
Sep 04, 2021 -

AutoNation Toyota Mall of Georgia responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2021

My customer experience was a very positive. Alen was very professional and helpful in coordinating my services. Kenneth patiently shuttled me around while I was awaiting for my car to be serviced. I would de More

by TBJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen, Kenneth, and Jeremy
Sep 04, 2021 -

AutoNation Toyota Mall of Georgia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Mall of Georgia! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2021

On Thursday August 26th I had an appointment for oil change and tires rotation in the Toyota Services in Bufird GA. Alen Kadiric Service Adviser help me a lot it’s the BEST customer service I meet in More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Kadiric
Sep 04, 2021 -

AutoNation Toyota Mall of Georgia responded

Hi Maggie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

...
148
...