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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,564 Reviews

1,564 Reviews of AutoNation Toyota Mall of Georgia Service Center

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March 15, 2022

They always do great work, David made it very easy. I had the first appointment and was in and out. More

by dagood442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Mar 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 15, 2022

I recently visited the Service dept where the adviser Map appeared to have a lot of knowledge about Toyota cars. Mark was the mechanic and happy with the efficiently and integrity of the work he completed o More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark was the Mechanic
Mar 20, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 15, 2022

Chris Richter was very helpful and informative. I was pleased with his kindness and knowledge. The remodel was nice as well seemed to be more efficient. More

by shawnapowell99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Richter
Mar 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 14, 2022

I took my truck in for a recall service and they got my vehicle in early. They were very polite and kept me updated on status of my truck as well as needed matainance. More

by Tara Etheridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sutherland
Mar 20, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Tara, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2022

Very nice and quick service. When service is finished, they call me not to waste my time. More

by young2id
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Bennett
Mar 20, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2022

Asked to have my car cleaned multiple times with my service and they were persistent that they washed it but it wasn't washed. There's no customer service at this location.. its a xxxx shame honestly More

by katy.cole57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Noel
Mar 18, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6083 to discuss what we can do to help.

March 14, 2022

Best service team out there! Alen Kedrick always takes the best care of me. I continue to come back because of the service team. More

by Amitang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen kedrick
Mar 16, 2022 -

AutoNation Toyota Mall of Georgia responded

Amitang, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 14, 2022

I recently visited this service center to get my front brakes fixed on my 2018 Camry. I commute a good ways and keeping my car in too running condition is my number 1 priority. I trust Alan Richter at Mal More

by ColinfromDacula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richter
Mar 16, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 14, 2022

My visit was time appropriate for the service performed on my vehicle. The customer waiting area was very clean with lots of space to spread out! Everyone I encountered at the Dealership was very courteo More

by scoby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Map Mouth
Mar 16, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Scoby, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 13, 2022

When I arrived no one greeted me. I had to step out of my vehicle and flag someone to help me. I had an appointment but that didn't seem to matter. The gentleman who finally helped me More

by Gernita Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
Mar 14, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, We appreciate you taking the time to leave us a response. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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