AutoNation Toyota Mall of Georgia Service Center

Mixed bag. My RAV-4 was experiencing paint peeling, and Toyota had a service bulletin to fix it. My dealings with the Collision Department were very positive. My RAV-4 was experiencing paint peeling, and Toyota had a service bulletin to fix it. My dealings with the Collision Department were very positive. They were able to get me in quickly. Drop off on a Saturday evening was convenient. Communication was excellent, and the job was completed well ahead of time (10 days vs. an expected 2-3 weeks). The problem was that the fuel door which was repainted no longer operated when the car was picked up. A part has been ordered so the vehicle is not yet fully operational. Hoping that the part will arrive today or tomorrow and I can be done with this. Wasn't expecting four trips to the dealer to deal with this. More

Excellent, professional & knowledgeable employees. Great customer service, timely repairs performed right the first time, with a smile! Great customer service, timely repairs performed right the first time, with a smile! More

Great customer service over all. Allen was very helpful and intuitive. Definitely would recommend to others. Allen was very helpful and intuitive. Definitely would recommend to others. More

No problems this time. Most of the time their is a very long wait even with an appointment. Most of the time their is a very long wait even with an appointment. More

Quick and courteous. In and out in 45 minutes. Alen met me upon arrival, gave me an estimate of time needed and work to be be completed. I was ecstatic to be in and o In and out in 45 minutes. Alen met me upon arrival, gave me an estimate of time needed and work to be be completed. I was ecstatic to be in and out so quickly with the feeling that my car was serviced correctly. More

Frustrating to walk in and be told you need $600 service work when it’s not necessary. Also the customer service person should be knowledgeable about the warranty in place and what is needed rather than how work when it’s not necessary. Also the customer service person should be knowledgeable about the warranty in place and what is needed rather than how much you can sell to the consumer. More

Very nice kind clean Professional handle car with care I would tell my family members and friends would tell my family members and friends More

Great service department. I always ask for Shannon and she always makes sure everything is right. She is awesome! I always ask for Shannon and she always makes sure everything is right. She is awesome! More

Great and clean location nice service friendly staff excellent area to wait higher recommend good excellent area to wait higher recommend good More

I lost the coupons they mailed me, but was able to find them on their website. Good service and no hassles. them on their website. Good service and no hassles. More