AutoNation Toyota Mall of Georgia

We usually have a very pleasant experience and have been customers for about three years. However we were disappointed on this visit as work was completed and we were not told beforehand the full price. W customers for about three years. However we were disappointed on this visit as work was completed and we were not told beforehand the full price. We were originally quoted $450 and the final bill ended up being $1,100! That is a huge difference (more than double) and quite the inconvenience. This changes our view of the AutoNation customer service that we previously held so high and makes me anxious to have future work completed here. Since other dealerships are notorious for putting customers in this same situation where you either come up with the extra money or don't have your car, even if this was an honest mistake there was no real accountability ($100 was deducted) and trust was broken. I would recommend proceeding with caution at this location. More

I have always had good service but this last visit exceeded all my expectations! Chris was beyond helpful and I will always be grateful and refer him. exceeded all my expectations! Chris was beyond helpful and I will always be grateful and refer him. More

Karol and team do a fantasic job! Highly recommend this dealership, thank you for all you do! Highly recommend this dealership, thank you for all you do! More

Great service, my vehicle was ready when promised. This was a major service appointment, my son, a college student drives this car. Makes me more confident with him on the road that his car is service This was a major service appointment, my son, a college student drives this car. Makes me more confident with him on the road that his car is serviced here. More

Best Car buying experience, I am glad I chose Autonation Toyota. Miguel and Ethan, right from day one, were fantastic. They made my buying experience smooth. They kept me up to date till the delivery date. Toyota. Miguel and Ethan, right from day one, were fantastic. They made my buying experience smooth. They kept me up to date till the delivery date. They patiently explained the car's features and answered all our questions. I would highly recommend them. More

Trabajan para un mejor beneficio para ti y consideran bastante tu presupuesto. Good team. Thanks bastante tu presupuesto. Good team. Thanks More

The best service! I travel past 2 other dealerships to come here!! I appreciate the time and respect they give me!! I feel very comfortable leaving my car in their ha I travel past 2 other dealerships to come here!! I appreciate the time and respect they give me!! I feel very comfortable leaving my car in their hands More

The employees were all very nice and helpful. I was disappointed though that I only went for an oil change and when I got back in my car there were several settings that had been changed that ha I was disappointed though that I only went for an oil change and when I got back in my car there were several settings that had been changed that had nothing to do with my oil. I am still trying to figure out to set my bumper sensor back. More

Great customer service and knowledgeable about the car deal, went above and beyond to explain all service needs. deal, went above and beyond to explain all service needs. More

Had a very pleasant experience at the dealership, it could not have been any better. Will be back again for service. could not have been any better. Will be back again for service. More