AutoNation Toyota Mall of Georgia
Buford, GA
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You schedule a service appointment and go into their garage and nobody greets you. You go inside and cant find a employee anywhere. I waited a hour trying to get someone to honor my service appointment. garage and nobody greets you. You go inside and cant find a employee anywhere. I waited a hour trying to get someone to honor my service appointment. I left in frustration. When I called they where completely unapologetic about the situation, and did not offer a shred of evidence that they will try to improve service int he future. They act like its my fault they can't offer proper customer service in their service center. More
Pleasant experience. Curtis was patient and we never felt pressured into looking at trucks above our budget. Anderson in finance was equally helpful. Curtis was patient and we never felt pressured into looking at trucks above our budget. Anderson in finance was equally helpful. More
Best car shopping experience I’ve ever had anywhere. And it didn’t stop there. Brought my other Toyota in for servicing and wonderful experience all around And it didn’t stop there. Brought my other Toyota in for servicing and wonderful experience all around More
It was truly a pleasure working with Wade Larry and Travis Covin when purchasing a brand new car. We received poor service from another associate names Andreas L. and walked out. He tried to push us to Travis Covin when purchasing a brand new car. We received poor service from another associate names Andreas L. and walked out. He tried to push us towards purchasing how he would but that wasn’t needed. He didn’t need to convince us of anything we were there to purchase a car. Him pushing to do it his way was belittling and beyond aggravating. But Wade reached out the next day and with the help of Travis they turned a bad experience into an awesome one. He listened to what we wanted and and was very attentive before we knew it we were driving home with a brand new 2023 Camry with all the bells and whistles. Wade made this process simpler than we imagined it could be. Great customer service. I’d send all my loved ones ready to purchase a car to Wade and Travis. More
excellent customer service and respect. Excellent service and they respect the customer. They look for options and always get an answer to your needs Excellent service and they respect the customer. They look for options and always get an answer to your needs More