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AutoNation Toyota Mall of Georgia

Buford, GA

4.8
2,394 Reviews

3505 Buford Drive NE, Suite 1

Buford, GA

30519

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Showing 2,394 reviews

January 09, 2023

Paul is definitely one of the best representatives in the service department he was very helpful and efficient with both of our vehicles. We are very happy with our Service presented by Paul and the efficien More

by squirrelmaneyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jan 11, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 05, 2023

I drive a Lexus and if I can’t get an appointment with Lexus right away, I will visit this dealer. My vehicle was serviced immediately and the time did not take long for an oil change and tire rotation. I More

by TinaT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David S.
Jan 07, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

January 05, 2023

Everyone was super helpful and accommodating. I was able to schedule an appointment last minute no problem More

by Alastor W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Jan 07, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2023

Salesman needs additional training. Very, Very inexperienced in how to perform a sale. He was very pleasant and his managers were also but he really needed to have more training before More

by dmetros59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Bell
Jan 07, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6083 to discuss what we can do to help.

January 04, 2023

I had an appointment with one advisor, but when I came there I saw that advisor was so busy and suddenly the other advisor jumped in to help me without waiting for long time. Both of them are very nice an More

by hoa.pham68@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Jan 06, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 04, 2023

Frank was the best! ! I was probably the most difficult customer, but Frank was patient and kept trying to find the perfect car for me. After me being stubborn for nearly More

by Katie Horlock Woodfin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Giannetti
Jan 06, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Katie, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 03, 2023

Very stressing experience. Salesman was very indifferent as to what I wanted. I had to demand to speak to a Manager to finish the deal More

by cmr302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinicio, Luis
Jan 06, 2023 -

AutoNation Toyota Mall of Georgia responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6083 to discuss what we can do to help.

January 03, 2023

Leslie did an awesome job in finding our desired vehicle. We hadn't planned on taking home same day but she made the experience painless and we drove off with my new vehicle that same day. Kudos to Leslie More

by Tjthill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie and Gabriel in finance
Jan 06, 2023 -

AutoNation Toyota Mall of Georgia responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Mall of Georgia. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 03, 2023

Aaron was great to work with. He took the time to show me all of the features and model options. I had made my purchase before the car was even on site, so all I had to do was pic More

by Kristina.nelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Andrew
Jan 05, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Mall of Georgia! If you have any further questions, please don't hesitate to reach out! Have a great day!

January 02, 2023

Everyone is very friendly and seem down to earth. The place is nice and spacious. And the little Cafe in there has really good food if you're hungry and don't want to leave outwards. More

by Gizmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen
Jan 05, 2023 -

AutoNation Toyota Mall of Georgia responded

Hello Gizmo, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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