AutoNation Toyota Mall of Georgia

Had service completed on our vehicle and the service advisor Al was really helpful and thorough. I appreciated his friendly attitude and his desire to get the repairs done in a timely manner. No press advisor Al was really helpful and thorough. I appreciated his friendly attitude and his desire to get the repairs done in a timely manner. No pressure just information and good communication which so much customer service is lacking these days. He and the service technician did a great job on my aging but loved 4-runner. More

Very efficient and easy to communicate. Time taken was very quick.Comfortable waiting area with coffee available Time taken was very quick.Comfortable waiting area with coffee available More

Lee was a professional and knowledgeable sales associate along with an easy process to buy your car. along with an easy process to buy your car. More

Muy buena atención del departamento de servicios , también él tiempo que me dijeron fue bien también él tiempo que me dijeron fue bien More

The car lot was neat and organized with a wider selection than other Toyota dealerships in the area. The sales floor is clean and inviting with clean bathrooms. My salesperson was very friendly and knowledge than other Toyota dealerships in the area. The sales floor is clean and inviting with clean bathrooms. My salesperson was very friendly and knowledgeable. He answered all of my questions and helped me make a decision without being overbearing. Customer service and follow up post purchase has been regular and helpful. More

My wife and I were treated professionally and with respect. It was a great experience. respect. It was a great experience. More

Excellent service provided by Mrs. Carla Díaz. The financial adviser was also very specific. Thanks you Carla Díaz. The financial adviser was also very specific. Thanks you More

This was my first oil change on my car and it was super easy and great experience easy and great experience More

It was a good experience. And the customer service was great. I would love to visit again for my next service. And the customer service was great. I would love to visit again for my next service. More

Mr. Larry Simuel, Jr. may be young, but his customer service was very mature, polished and professional. While I did have a few "bumps" in the road with the quality of the vehicle I purchased, every co service was very mature, polished and professional. While I did have a few "bumps" in the road with the quality of the vehicle I purchased, every concern and issue that I contacted Mr. Simuel on, he had corrected almost immediately. He went above and beyond on some matters that needed to be corrected, and his response time on most things was immediate. He truly exemplified what customer service is all about. The dealership over all was wonderful to work with. Chris, one of the service managers, as well as, Lynne, that assisted me with a rental we both OUTSTANDING! They knew I was stressed and they did everything possible to calm my frustrations and handle everything with true professionalism. Again, purchasing a vehicle can be a high-stress event, but the team at AutoNation Toyota Mall of Georgia made the experience a lot more tolerable and satisfactory. More