AutoNation Toyota Mall of Georgia
Buford, GA
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Had an 11am oil change appointment. We arrived 30 minutes early and it still took 3 hours. The manager ended up coming out to assist because several people came in and left before us. A We arrived 30 minutes early and it still took 3 hours. The manager ended up coming out to assist because several people came in and left before us. After we complained to manager they had oil change done in less than 30 mins. They also tried to upcharge my mom who doesn't speak very well English and charge $280 for the oil change. Once I questioned why is the oil change so much they then advised they suggest a tire alignment every 10k miles and rotation. I understand a rotation but not an alignment. Especially not on a car she just bought in February. They removed the extras after I questioned them and oil change was reduced to $80 More
One of the best experiences I've had buying a vehicle from dealership. Luis and Frantz were great getting me into the ride that I was looking for. I had been shopping around all day and came to them late from dealership. Luis and Frantz were great getting me into the ride that I was looking for. I had been shopping around all day and came to them late in the evening to look at a Jeep on their lot. They did everything in their power to make the purchase happen and get me in the vehicle I wanted at a reasonable price. They even stayed after hours to get the deal done. I am grateful to both of these guys for going the extra mile to get it done. They were very personable, knowledgable, and also matter-of-fact. Thank you guys, so grateful for your time and energy in this process. More
We had a very pleasant car buying experience. The sales representatives were very patient with us as we were indecisive and took 4 test drives. The sales representatives were very patient with us as we were indecisive and took 4 test drives. More
Muy buen servicio y en español. Para hacer la cita la que me atendió Dianelis me contesto muy rápido y me hizo la cita de inmediato Gracias!!! Para hacer la cita la que me atendió Dianelis me contesto muy rápido y me hizo la cita de inmediato Gracias!!! More
They were efficient and helpful. They worked as a team. They actually listened to what I had to say. They delivered on everything both pre and post service! My salesman and all I c They worked as a team. They actually listened to what I had to say. They delivered on everything both pre and post service! My salesman and all I came in contact with were very professional. More