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AutoNation Toyota Mall of Georgia

Buford, GA

4.8
2,395 Reviews
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3505 Buford Drive NE, Suite 1

Buford, GA

30519

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Showing 2,395 reviews

July 20, 2023

Had an 11am oil change appointment. We arrived 30 minutes early and it still took 3 hours. The manager ended up coming out to assist because several people came in and left before us. A More

by thiglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Jul 25, 2023 -

AutoNation Toyota Mall of Georgia responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6083 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 19, 2023

Very happy with the service and Genesis who attended me very friendly very professional, I didn't have to wait that long. More

by David Palma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis
Jul 25, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi David, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Mall of Georgia. Feel free to stop by if you ever need any more help.

July 18, 2023

This dealership provides great customer service and attention to detail with a professional attitude and caring. More

by Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Jul 25, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Janice, thank you so much for your positive comments about AutoNation Toyota Mall of Georgia! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2023

One of the best experiences I've had buying a vehicle from dealership. Luis and Frantz were great getting me into the ride that I was looking for. I had been shopping around all day and came to them late More

by bradshumake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Prato, Frantz Horace
Jul 20, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

Very attentive dealership with an honest perspective of what you need and don’t need. The service advisors really get to know you over time. More

by Schneiderp007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Jul 20, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 16, 2023

We had a very pleasant car buying experience. The sales representatives were very patient with us as we were indecisive and took 4 test drives. More

by sera_calmest.0x
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael, Maxwell
Jul 20, 2023 -

AutoNation Toyota Mall of Georgia responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

July 16, 2023

Muy buen servicio y en español. Para hacer la cita la que me atendió Dianelis me contesto muy rápido y me hizo la cita de inmediato Gracias!!! More

by eduardordz2402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianelis
Jul 20, 2023 -

AutoNation Toyota Mall of Georgia responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

July 15, 2023

I like it always clean , the people very nice always explain really good. Was gojj ok mf on with the car More

by Uriel Guevara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alhassane diallo
Jul 19, 2023 -

AutoNation Toyota Mall of Georgia responded

Uriel, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Mall of Georgia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 14, 2023

The service was great. No hidden surprises. I was happy with the time that was given. More

by dallasdorothy8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Jul 19, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 14, 2023

They were efficient and helpful. They worked as a team. They actually listened to what I had to say. They delivered on everything both pre and post service! My salesman and all I c More

by 3qtrsleeve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
Jul 19, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

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