AutoNation Toyota Mall of Georgia

On 8/4/2023, my wife took her 2023 Tundra for a scheduled service. Upon arrival, she was asked to speak to Dianelis Lindarte, service advisor. My wife walked to the counter and asked Lindarte for assistance service. Upon arrival, she was asked to speak to Dianelis Lindarte, service advisor. My wife walked to the counter and asked Lindarte for assistance with the service. LIndarte looked at my wife and told her that she did not have time to help her and walked away from her desk. Lindarte was very rude and unprofessional and left a very poor impression of the kind of service my wife expected. Then, my wife asked to speak with a manager and no one responded to her concerns. Lindarte did not return to her desk and my wife was not provided the kind of customer service she expected. My wife needed to have a bi-lingual employee to assist her with the service visit and instead, she felt frustrated and discriminated by Lindarte. More

Alen is usually who helps oversee the service of my car, and he is great. Helpful, friendly, and always honest with what is best for my car. Highly recommend seeing him when you have your car serviced at th and he is great. Helpful, friendly, and always honest with what is best for my car. Highly recommend seeing him when you have your car serviced at the Buford AutoNation! More

excellent Excellent service, very professional, excellent customer service, especially the girl who served me, a very good worker, recommended customer service, especially the girl who served me, a very good worker, recommended More

It took longer for the job to be done than the time they say. They never came to me to let me know what was going on. they say. They never came to me to let me know what was going on. More

Shannon was amazing! she really support during the time I spent at Autonation Toyota. She guided me through the process looking for what was necessary to get a a great ex she really support during the time I spent at Autonation Toyota. She guided me through the process looking for what was necessary to get a a great experience. More

Service assistant Paul Kim was very kind and courteous. He explained things professionally and helpful. He explained things professionally and helpful. More

Friendly with a very professional salesman. Next time if I need new car I'll come back again, Next time if I need new car I'll come back again, More

Good! They do good job and faster than I expected. I’m so happy. I think I will recommend to my friend They do good job and faster than I expected. I’m so happy. I think I will recommend to my friend More

I am very satisfied with the speed in which our purchase was made; however, I believe that a clearer explanation of what documents were needed from us and why they are necessary would have been mutually ben was made; however, I believe that a clearer explanation of what documents were needed from us and why they are necessary would have been mutually beneficial and could have saved the multiple calls and text I received after the sale. We are very happy with our purchase and Jorge did a great job in providing us with the vehicle safety information and features. We will likely return when in the market for another vehicle purchase. More

Perfect services! I would like to introduce to my friend to come here to buy car! I would like to introduce to my friend to come here to buy car! More