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AutoNation Toyota Mall of Georgia

Buford, GA

4.8
2,396 Reviews
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3505 Buford Drive NE, Suite 1

Buford, GA

30519

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Showing 2,396 reviews

October 25, 2023

Had scheduled appointment in advance for brake service. Was pushed from one service representatives to another. Had to wait 2 1/2 hours in a not-so-busy Tuesday afternoon to get only one-axle brake service More

by notsohappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
several service reps
Oct 31, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6083. We hope to hear from you.

October 25, 2023

Excellent maintenance service for our Highlander. Alen Kaderic is recurrently outstanding to work with and I appreciate his steadfast work! More

by chris.dawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen Kaderik
Oct 31, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 23, 2023

Always good service, transparent pricing, and timely service when I take my car in for maintenance. More

by Scott W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Oct 24, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Scott, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 18, 2023

I flew in from out of state to buy a car and drive it home. I was nervous about how the process was going to be. Everyone was so pleasant and helpful and the entire buying process was so easy. I drove More

by Linda Klopp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Santiago
Oct 21, 2023 -

AutoNation Toyota Mall of Georgia responded

Hello Linda, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 17, 2023

Great service. Great waiting rooms. Prompt service. Christopher offered wonderful advice and was very Friendly. More

by rosella_hutson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 20, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

I found the location easy to navigate. Employees were all courteous and upfront and friendly. Lots of accommodation such as food, seating, restrooms and etc. They made sure to finish my se More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Holocombe
Oct 19, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2023

I had a good service at this place. Sometimes you do have to wait but I don't mind, knowing I won't have to worry about them not doing their job. More

by mariacamacho229
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 16, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Brought my Sienna in to diagnose a noise it was making. Paul Kim took care of everything from the moment I walked in till I left with my repaired van. He checked me in, arranged for a rental car for me, co More

by keciafischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Oct 14, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 12, 2023

I have done business with AutoNation Toyota Mall of Georgia twice now first purchase was a Tacoma second one is a Camry I'm very satisfied customer and highly recommend them to anyone. More

by derrick3648
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrell Van Osten
Oct 14, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Mall of Georgia and we hope to be of service again in the future.

October 10, 2023

I feel that my car was checked thoroughly, I was notified during the wait what they found that needed replacing, More

by mdanenburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha House
Oct 10, 2023 -

mdanenburg responded

I feel that mm car was checked thoroughly, I was notified during the wait what they found th needed replacing

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