AutoNation Toyota Mall of Georgia

Toyota dealership charges a heck ton more than other places but I was happy to go there for their service quality. Unfortunately, my last visit has left me distasteful and I will surely not visit them a places but I was happy to go there for their service quality. Unfortunately, my last visit has left me distasteful and I will surely not visit them and give them any more business. Their staff member did not update me on my car's service status and left me hanging for over 6 hours in total. I called them multiple times and there was no one to tell me what the service status was of my car. A lackluster service for a premium price that I am certainly not willing to pay. More

Outstanding customer service. Particularly impressed by the Customer Service Representative at front desk. He went out of his way to accodate me. Even though he had several cus Particularly impressed by the Customer Service Representative at front desk. He went out of his way to accodate me. Even though he had several customers at the same time and found himself in a high pressure situation, he stayed calm, in charge, kept his sense of humor and the smile never left his face. Service department as well acted quickly to take care of my vehicle in a very timely manner. I have used them several times, not only for service but also body work. Because of the consistent quality of this dealership in every department, I highly recommend AutoNation Toyota Mall of Georgia. More

Al kept us informed on the services we needed and which of those were most vital. We needed new tires, so that limited what other work we could get done. Will definitely schedule future service appointment of those were most vital. We needed new tires, so that limited what other work we could get done. Will definitely schedule future service appointments with Al!! More

Una experiencia agradable gracias al vendedor Andy Astua. Me sentí muy cómoda y confiada! Excelente servicio. Me sentí muy cómoda y confiada! Excelente servicio. More

We had a lovely experience. no high pressure sales pitch, but good information and timely responses to our questions. no high pressure sales pitch, but good information and timely responses to our questions. More

POOR Customer Service! When I arrived at service dept for oil change, I had parked since I didn’t know to pull in bay, I walked in people @ counter was on cell phones even When I arrived at service dept for oil change, I had parked since I didn’t know to pull in bay, I walked in people @ counter was on cell phones even though they saw me come in no acknowledgment and I had to go asked to be helped. Will NOT be coming back to this dealership where I purchased my 2023 RAV4! More

Shannon is fantastic! She took her time explaining the services needed and was very patient. I will come back to see her again. Thank you. She took her time explaining the services needed and was very patient. I will come back to see her again. Thank you. More

Chris always services my vehicle and is very helpful, always! I truly appreciate him keeping my truck always performing it's best. always! I truly appreciate him keeping my truck always performing it's best. More

Awesome customer service, very responsive in communicating the service time. I always choose autonation over others communicating the service time. I always choose autonation over others More

Service Center is very efficient. Samantha explained everything and answered my question. Making an appointment was essy Samantha explained everything and answered my question. Making an appointment was essy More