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AutoNation Toyota Mall of Georgia

Buford, GA

4.8
2,387 Reviews

3505 Buford Drive NE, Suite 1

Buford, GA

30519

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Showing 2,387 reviews

August 22, 2022

Service rep was friendly and my car was finished in about an hour, however I asked for a car wash and didn't receive one even after mentioning that it wasn't washed my last visit either More

by Lucylou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Aug 26, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Mall of Georgia take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (770) 674-6083. We would appreciate the chance to turn your experience around.

August 22, 2022

I was pleasantly surprised when my service appointment only took an hour on a Saturday! More

by House
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know
Aug 26, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, We appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

August 22, 2022

Very good customer service experience Clean environment to wait while servicing is going on on your car. Complimentary coffee stands is great. Above all both Mr. Jean Louis-Jeune and Paul are just wonderf More

by Victoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Louis-Jeune and Paul
Aug 26, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello Victoria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 22, 2022

My car needed 20,000 maintenance and software update. My experience from settling appointment thru coming into dealership was excellent. Paul Kim was my advisor and he did an excellent job keeping me upd More

by CorrollaLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Aug 26, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 22, 2022

So clean and huge. The people where so so, never felt welcome, or comfortable to be there. More

by erika lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know there names
Aug 27, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Erika, thank you for bringing this matter to our attention. We'd like the opportunity to discuss this with you. Please reach out to us at (770) 674-6083 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care!

August 22, 2022

Courteous staff. Clean well maintained facilities. Prompt turn around on vehicle. What more can one ask for? More

by dmichaelphoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha
Aug 27, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 21, 2022

My technician Alan is great. He is always helpful, reliable and makes sure my car is serviced as requested. He explains what service was performed and makes sure I am satisfied More

by Debcalh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan my service Technician
Aug 26, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello Debcalh, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 21, 2022

Excellent service. The service agent was pleasant, efficient and attentive. Additionally she stayed in touch regarding service completion. More

by Fowler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha
Aug 26, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello Fowler, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 21, 2022

Excelente atención lo recomiendo el personal son muy atentos no espere mucho por el servicio More

by Vicenterey31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dainelis
Aug 26, 2022 -

AutoNation Toyota Mall of Georgia responded

Hola, nos alegra saber que tuvo una experiencia positiva con nuestro equipo. Si tiene más preguntas, por favor llámenos. ¡Siempre estamos felices de ayudar!

August 21, 2022

Great experience as always! Thanks for the quick professional service. Looking forward to many years of keeping my car in excellent condition More

by Kurtpletch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 26, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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