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AutoNation Toyota Mall of Georgia

Buford, GA

Overview
Reviews
Vehicles
4.8
2,387 Reviews
Call Dealership (770) 674-6083
View Awards

3505 Buford Drive NE, Suite 1

Buford, GA

30519

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Showing 2,387 reviews

August 29, 2022

Made an appointment for an oil change. Arrived early. Ended up waiting almost two hours for a simple oil change. Why even bother making an appointment? More

by Garner487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
Report | Print
Sep 02, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6083 to discuss what we can do to help.

August 29, 2022

Friendly, knowledgeable associates. Did not take too long to do the oil change. Wish they had the waiting area little more welcoming such as free coffee and small snack accommodations f More

by Tommymasar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Map Mouth
Report | Print
Sep 02, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

August 29, 2022

Great service. I was explain everything about my car maintenance. I did not had to wait longer. More

by Caicedojoha2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alen
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Sep 03, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2022

Excellent attention, from the moment I left the car for the service until I picked it up! More

by gustavo allu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
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Sep 02, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Gustavo, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

August 29, 2022

there is always someone available to help you I love my Toyota but in this place customer service is great More

by sonia saucedo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Sep 03, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2022

David Sutherland was super. .very efficient and knowledgeable. Also gave me a quote for the tire replacement. Thanks David .. More

by kavi_sach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sutherland
Report | Print
Sep 03, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Mall of Georgia. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2022

We had a good experience buying our car. They provide quality vehicles and overall we are happy with the car. More

by Mandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben
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Sep 03, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 29, 2022

Very friendly staff, new waiting area With a breakfast and lunch counter . Really nice idea. More

by Gwen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
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Aug 30, 2022 -

Gwen responded

If you have to wait until they finish servicing your vehicle, really good snacks and made to order sandwiches.

August 28, 2022

Paul was very helpful, they were able to service my Tundra faster than expected, so i was able to go back to work on time. More

by robin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Aug 31, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Robin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 28, 2022

The first thing that I like is the excellent customer service. It feels good taking my car back there for services because I know of the hospitality and the quality of service, Thank you and continue the More

by esbetanga
Recommend Dealer
Yes
Employees Worked With
Map MOUTH
Report | Print
Sep 02, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

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