AutoNation Toyota Libertyville - Service Center
Libertyville, IL
612 Reviews of AutoNation Toyota Libertyville - Service Center
Staff was efficient, informative and helpful. Serviced vehicle in a timely fashion and kept me informed of the progress. Have always experienced good service here. Serviced vehicle in a timely fashion and kept me informed of the progress. Have always experienced good service here. More
I understand that most of the time when doing these service appointments at a dealership, they take you to the cleaners. But not this one. This location has been more reliable and cheaper than when I t service appointments at a dealership, they take you to the cleaners. But not this one. This location has been more reliable and cheaper than when I tried Fast Lane or Jiffy Lube. Granted, this may be because I have a 2015 Prius C that only takes full synthetic oil, so take that into consideration. But I have been using this location for my service maintenance for the past seven years and have not regretted it. More
Dealership, not helpful ,very arrogant not explaining well ,acting like you came to their house and asking them a question and bother them. well ,acting like you came to their house and asking them a question and bother them. More
Had a serious problem with vehicle. Steering wheel, hard to turn,battery light on also brake pedal went all the way down to the floor. Called service advisor Maricio Ramos and he stated Steering wheel, hard to turn,battery light on also brake pedal went all the way down to the floor. Called service advisor Maricio Ramos and he stated probably alternator. He got us set up with super mechanic Jasi and that was problem we have been going there since 1986. Mauricio also knows we are 30 miles away and needed a car . He got us a car to get home and use until our vehicle was fixed there. More
I will go back again, . Overall not above average toyota dealer i been to with my experience since 2019, but I will go back again not because lack of dealership because of Overall not above average toyota dealer i been to with my experience since 2019, but I will go back again not because lack of dealership because of the service manager was helpful after hearing my concern after service, Porter were mostly friendly and respectful, with my luck, running into one with little attitude. I think I have better luck next time with porter. The dealership set up a trailer as waiting area during construction. Not sure how hard they tried or if the trailer is the standard at this dealer. I can deal with lack of space, but can deal with the chemical odor in trailer. I go back again either they done construction or when weather is nice outside More
I am very pleased to have David as my service advisor. He’s very knowledgeable, experienced and courteous. I really appreciated how he explained what needed to be done on my beloved Camry. Thanks to the t He’s very knowledgeable, experienced and courteous. I really appreciated how he explained what needed to be done on my beloved Camry. Thanks to the technicians for doing great jobs, thanks for your good service! More