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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.4
630 Reviews

630 Reviews of AutoNation Toyota Libertyville - Service Center

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July 28, 2013

Tire pressure light went on when I was in the area. Pulled right in to the service area, greeted instantly by Sean who took care of everything. Loved the warm and friendly customer waiting area. Ever More

by fc2grimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean E.
July 25, 2013

I bought my used Subaru from these guys and almost immediately the knock sensor went bad. I called and called hoping to speak with a manager- they never called back. I took it in and they replaced it, More

by SER21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valenti
July 25, 2013

The staff is very friendly and helpful. The new remodeled waiting is comfortable. The popcorn is a nice touch. I felt like the really know my car and take the time to listen to my needs. I wish more dealers More

by Barbcamery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
September 20, 2012

Two weeks ago 9/6 I started out for work in Libertyville from Schiller Park, Il. I left early because I was sure I was not going to make it. I stopped 5 times to let the motor cool down and the 5th time w More

by ELINOR L. FRANCISCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID GRIMES, JR. & TERRY O'GARA
Sep 21, 2012 -

AutoNation Toyota Libertyville responded

Thank you so much for taking the time to let us know that David, Terry, and the rest of the team were able to create such a positive experience for you. We're thrilled to hear that the team was so helpful and we were able to help you find a car you love. If there is anything else any of us can do for you, please don't hesitate to let us know.

October 15, 2011

After a negative experience with another dealer in the Chicagoland area, I called Toyota North America who directed me here. Libertyville Toyota was very attentive to my needs, took the time to see the pr More

by Roverrad95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos (service)
June 29, 2011

Less than one week after purchasing my second 2011 Tundra, and with only 510 miles on the vehicle, the front floor pans had flooded due to a problem with the air conditioner. The first visit to the s More

by Jtondola
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bob Banes, Will Garcia. Joe Nowagowski
June 20, 2008

I saw the vehicle on the cars.com and checked it out on their website. The car listed on their website was an even more upscale version then the one on cars.com. When I asked the salesman, he stated they More

by dallas70
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry
March 27, 2007

I purchased a Chevy Astro van for $7,200.00 Its a lemon, the starter was bad which cost me 300 dollars to replace, the driver side miror is missing, the fan assembly in the cabin is missing, the gloves comp More

by mjaleel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
December 06, 2005

they put in cheap parts and make their customers wait for ridiculously long periods of time. They also make a sport out of trying to blittle female clients (firsthand knowledge) and in the end just give you More

by pulse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
October 03, 2005

This dealer was OK when I purchased my car. However, upon return for service, they were very rude and unaccommodating. I will never return to this dealer again. Maybe I caught them on a busy/stressful More

by ToyotaConsumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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