AutoNation Toyota Libertyville - Service Center

I purchased a Chevy Astro van for $7,200.00 Its a lemon, the starter was bad which cost me 300 dollars to replace, the driver side miror is missing, the fan assembly in the cabin is missing, the gloves comp the starter was bad which cost me 300 dollars to replace, the driver side miror is missing, the fan assembly in the cabin is missing, the gloves compartment is damaged, no fluids were changed, the air cleaner was not changed, fuel filter isn't changed, brakes are in very bad shape, the vehicle was used for long time so the wheels are rusted and wheels are grinding. By listening to noise of the both doors, I know its a accident vehicle. This is a complete lemon. I am not a satisfied customer at all. I am repenting on my decesion. The dealer showed a false carfax report to me! On top of all this, the person who sold me the van is registered on wrong name. More

they put in cheap parts and make their customers wait for ridiculously long periods of time. They also make a sport out of trying to blittle female clients (firsthand knowledge) and in the end just give you ridiculously long periods of time. They also make a sport out of trying to blittle female clients (firsthand knowledge) and in the end just give you a cop out answer like well everything in the car is safe...therefore there is nothing we can do (or have to do).... More

This dealer was OK when I purchased my car. However, upon return for service, they were very rude and unaccommodating. I will never return to this dealer again. Maybe I caught them on a busy/stressful upon return for service, they were very rude and unaccommodating. I will never return to this dealer again. Maybe I caught them on a busy/stressful day, but I don't think I'll be returning there for service...I'm surprised they received the Toyota President's award for customer service! I regret giving them my business. More