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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.4
630 Reviews

630 Reviews of AutoNation Toyota Libertyville - Service Center

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August 29, 2017

Mechanic put a zip tie on instead of the bolt they lost! I brought my truck her for Toyotas free maintenance for 25,000 miles. They did 20.000 mile service which includes oil change. They have to remove brus More

by ricky883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service manager
July 24, 2017

Took advantage of 82 year old woman My mother bought her Camry 20 years ago at this dealership and has had it serviced there ever since. Mom's battery died last week and she took it in More

by Former mechanic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
July 19, 2017

Sold us a brand new vehicle with a factory defect Automation Toyota Libertyville sold us a REPAINTED brand new car!! After our first car wash (hand car wash), we noticed a lot of spots on the hood, an More

by Olena7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott, Lindsey
August 31, 2013

Libertyville Toyata is Great. They continually meet my expectations. Sean was very friendly and helpful. He really knows how to make my service experience enjoyable. He even saved me money! Thanks Guys. More

by resjas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Erlicht
August 30, 2013

Sean Ehrlich is an excellent service writer. He pays attention to what I am saying and explains problems to me and what needs to be done. He has always been friendly, helpful, courteous, polite and is More

by annmariemaroney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ehrlich
August 30, 2013

Sean really took the time to listen to my problems with my car and even had me go for a test drive with a mechanic. another shop told me I needed $1000 repair they took the time to find out exactly what More

by maxax1291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean
August 30, 2013

Had the best experience with the service department. I was in for service on my 09 Toyota Camry. Sean was really nice and had me out before the promise time. Like the way I was treated. I will return for More

by Chelioss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ehrlich
August 30, 2013

Write up was very quick Sean explained the repairs that were needed and why they were needed. Repairs were done quickly while I waited. The waiting area had coffee and popcorn watching TV made the time f More

by LESTER47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ehrlich
August 29, 2013

Sean Ehrlich is a great service writer has taken care of all my problems fast service and excellent communication I will only have my car serviced at this Dealership. More

by ALEE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ehrlich
August 29, 2013

Sean is the most considerate service manager I have ever had. He ALWAYS explains what's going on with my Highlander so that I understand whether or not the repair is urgent or can be dealt with later. Sea More

by RuthCotton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ehrilich
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