AutoNation Toyota Libertyville - Service Center

Libertyville Toyata is Great. They continually meet my expectations. Sean was very friendly and helpful. He really knows how to make my service experience enjoyable. He even saved me money! Thanks Guys. expectations. Sean was very friendly and helpful. He really knows how to make my service experience enjoyable. He even saved me money! Thanks Guys. More

Sean Ehrlich is an excellent service writer. He pays attention to what I am saying and explains problems to me and what needs to be done. He has always been friendly, helpful, courteous, polite and is attention to what I am saying and explains problems to me and what needs to be done. He has always been friendly, helpful, courteous, polite and is very knowledgeable. I trust what he says. I never feel that I am being ripped off or sold a bill of goods. When he says he is going to call back - he does. There are many dealerships out there that I can choose from, but I keep going back because of the care I get from Sean. He is a great asset to Libertyville Toyota! More

Sean really took the time to listen to my problems with my car and even had me go for a test drive with a mechanic. another shop told me I needed $1000 repair they took the time to find out exactly what my car and even had me go for a test drive with a mechanic. another shop told me I needed $1000 repair they took the time to find out exactly what the problem was and it turned out to be a $100 fix. Thank you for your help you won me over as a customer More

Had the best experience with the service department. I was in for service on my 09 Toyota Camry. Sean was really nice and had me out before the promise time. Like the way I was treated. I will return for was in for service on my 09 Toyota Camry. Sean was really nice and had me out before the promise time. Like the way I was treated. I will return for service. I recommend this Dealership to any one. More

Write up was very quick Sean explained the repairs that were needed and why they were needed. Repairs were done quickly while I waited. The waiting area had coffee and popcorn watching TV made the time f were needed and why they were needed. Repairs were done quickly while I waited. The waiting area had coffee and popcorn watching TV made the time fly by. I would not go anywhere else for service. More

Sean Ehrlich is a great service writer has taken care of all my problems fast service and excellent communication I will only have my car serviced at this Dealership. all my problems fast service and excellent communication I will only have my car serviced at this Dealership. More

Sean is the most considerate service manager I have ever had. He ALWAYS explains what's going on with my Highlander so that I understand whether or not the repair is urgent or can be dealt with later. Sea had. He ALWAYS explains what's going on with my Highlander so that I understand whether or not the repair is urgent or can be dealt with later. Sean is awesome. He takes the time required to make sure I understand what is happening with my vehicle. I will always bring my Highlander to your dealership for service as long as he is there. I have complete confidence that my Highlander will be very well taken care of under his watch. More

Tire pressure light went on when I was in the area. Pulled right in to the service area, greeted instantly by Sean who took care of everything. Loved the warm and friendly customer waiting area. Ever Pulled right in to the service area, greeted instantly by Sean who took care of everything. Loved the warm and friendly customer waiting area. Everyone working there is friendly, ready to say hi, and with a smile. Great experience. More

I bought my used Subaru from these guys and almost immediately the knock sensor went bad. I called and called hoping to speak with a manager- they never called back. I took it in and they replaced it, immediately the knock sensor went bad. I called and called hoping to speak with a manager- they never called back. I took it in and they replaced it, and three months later it went funny again. When I brought it back to have them look at it, they told me (after a 2.5 hour wait) that they didn't have the tools they needed to diagnose it, and to take it to a Subaru dealer. I did, but the part was only under warrantee at this dealership. I spent a total of 5 hours driving around this week coming and going to get the car looked at by these people, and when they finally found me a part and replaced it (for the second time) I asked them to put gas in my car. They said that since it wasn't "their fault" I'd jut have to suck it up and put gas in my car myself. I contend that this is poor customer service since it's obvious that had they replaced the knock sensor properly the first time, I wouldn't have ever gone back a second time and spent 5 hours and $50 in gas running around like a chicken with my head cut off. Needless to say, I won't be getting any more work done at this dealership- they're not trustworthy and never call you back. More

The staff is very friendly and helpful. The new remodeled waiting is comfortable. The popcorn is a nice touch. I felt like the really know my car and take the time to listen to my needs. I wish more dealers waiting is comfortable. The popcorn is a nice touch. I felt like the really know my car and take the time to listen to my needs. I wish more dealers are like this. Keep it up More