Back

AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.4
627 Reviews

627 Reviews of AutoNation Toyota Libertyville - Service Center

Sort by
September 01, 2021

This the best dealership. They never make you fell pressured to make repairs that are not essential like some other dealerships do. I have been coming here for 20 years and although I live closer to o More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse O’conner
Sep 05, 2021 -

AutoNation Toyota Libertyville responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2021

I have been going to this dealership for years. I've always experienced good service and dependability. Not only do I get my car serviced here but also have purchased several vehicles as well here. More

by Dimples512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lemke
Sep 04, 2021 -

AutoNation Toyota Libertyville responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

August 30, 2021

Great service. I am always happy every time I call for appointment and bring my car in. Especially Carlos, he is very professional and helpful. More

by Tuanlbui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 04, 2021 -

AutoNation Toyota Libertyville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Carlos here at AutoNation Toyota Libertyville! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 29, 2021

Saturday, 07/31/21, in the morning, I brought my Prius to AutoNation Toyota Libertyville, because the tire pressure warning light was on. I was informed that one of the tires has a slow leak due to a screw. More

by tjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3755 Kevin Lemke
Sep 04, 2021 -

AutoNation Toyota Libertyville responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (224) 993-9001 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

August 28, 2021

Service was explained, step by step. Very happy with this! Robert did great! Technician was Gram. More

by Our car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kolodny
Sep 04, 2021 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2021

Hard sell, lied to, overcharged (got refund); they've changed. More

by TS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby
August 27, 2021

They did a good job fixing my car in a timely manner and can’t think of anything thing else to say at this time. More

by Ginny.Reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess OConner
Sep 01, 2021 -

AutoNation Toyota Libertyville responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

August 26, 2021

Each time I bring my RAV4 for service I’m greeted quickly with friendly personnel. I have been satisfied with the quality of their service. Prices for service are higher than I expected. More

by at537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Sep 01, 2021 -

AutoNation Toyota Libertyville responded

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 24, 2021

I went in for routine maintenance and the service was timely, and all actions taken were fully explained. Also information on next up coming maintenance , including the mileage when car will need to be c More

by cookalook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember his name , but he provided excellent customer service
Aug 31, 2021 -

AutoNation Toyota Libertyville responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2021

Carlos is the best CS, in any market, I have ever worked with. I am a 9 year returning customer with 5 cars because of Carlos! More

by Toycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Almanza
Aug 31, 2021 -

AutoNation Toyota Libertyville responded

Hi, we're happy to hear you had such a positive experience with Carlos! Please don't hesitate to reach out if there's anything additional we can do for you.

...
58
...