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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.4
627 Reviews

627 Reviews of AutoNation Toyota Libertyville - Service Center

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February 25, 2022

The folks here always do a nice job for me and my car. Verina was super nice and cordial. David helped me get my phone synced up properly. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verina and David
Mar 01, 2022 -

AutoNation Toyota Libertyville responded

Hi Dan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2022

Great Job! In and out in less than 1 hour. Love ya! Service was part of car purchase and cost me nothing! More

by art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don' know names
Feb 24, 2022 -

art responded

Yes this is my review.

February 24, 2022

Said I would have a 90 minute wait--only had to wait 60 minutes--good! But the service advisor gave me information that conflicted with what I was told at a different dealer when I purchased the car (10 m More

by jpjorg
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know
Feb 26, 2022 -

AutoNation Toyota Libertyville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2022

Service department courteous and informative as to service done. Car was promised in an hour and it was done in 1 hour. More

by mrs.gerry.hunt
Recommend Dealer
Yes
Employees Worked With
Jessse o'conner
Feb 22, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2022

Once again, AutoNation Toyota Libertyville met my expectations for a competent, friendly, reliable car dealership. We purchased our rental car from them rather than the place we rented the car becaus More

by RLG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember
Feb 22, 2022 -

AutoNation Toyota Libertyville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 18, 2022

The porters are not very pleasant, and did no wash my car I am not thinking in coming back the cranky porter has there for awhile and extremely unhappy to be working there. More

by Gino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Feb 19, 2022 -

AutoNation Toyota Libertyville responded

Hi, thanks Gino, for leaving us this response. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help. We hope to hear from you soon. Take care!

February 17, 2022

Very competent and friendly. Excellent service. My service writer, Bobby, very helpful. Nice perks in the service department More

by sbleyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Feb 18, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

February 17, 2022

Excellent service. Always greeted by friendly, helpful service reps. Job was done on timely manner. Will definitely recommend others to come here for service. More

by J C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Carlos
Feb 18, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Toyota Libertyville and we hope to be of service again in the future. Take care!

February 17, 2022

I have been getting my car serviced here since 2010 and am always happy. Carlos always fits me in on my schedule and completes everything on time. Thank you. More

by dl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 18, 2022 -

AutoNation Toyota Libertyville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Libertyville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 16, 2022

Great work and details to future problems you can avoid when they do the inspection More

by Dyingkry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 21, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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