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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.5
632 Reviews

632 Reviews of AutoNation Toyota Libertyville - Service Center

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March 23, 2022

Verina was very helpful with all that had to be done and helped to make me understand why it needed to be done. More

by nixongw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verina Joyner
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Mar 26, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Verina here at AutoNation Toyota Libertyville! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 21, 2022

Very prompt, excellent service. Diagnosed issue immediately and provided guidance. Cordial, attentive, polite, professional and timely. More

by dreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember. Car listed under Erk Nelson
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Mar 25, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

March 17, 2022

My service advisor, Mauricio, was so very pleasant, efficient, and accommodating. He answered my questions. Also the waiting area was very clean. More

by Joyceleeds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Ramos
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Mar 22, 2022 -

AutoNation Toyota Libertyville responded

Hi, we're happy to hear you had such a positive experience with Mauricio! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2022

Excellent service dept. with personal, friendly, and professional staff. Easy to make appointments and estimated wait times are usually as stated. More

by markcagin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Ramos
Report | Print
Mar 20, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 16, 2022

Kind service representative, on time schedule, great shuttle service, clean and good reception area, great car wash! More

by Seungwon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marico Ramos
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Mar 20, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

March 16, 2022

This service was very good and nice. I will come back for next service. Thank's More

by Sofiy Semenyuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DO NOT REMEMBER
Report | Print
Mar 20, 2022 -

AutoNation Toyota Libertyville responded

Hi Sofiy, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 16, 2022

Quick and efficient service center, well established procedures and no hidden costs, job well done. More

by Enrique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Mar 19, 2022 -

AutoNation Toyota Libertyville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2022

Even though I came in for an oil change they found my Battery needed to be replaced almost 5 years old, Better than being on the road and have a problem! Well done! More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verina Joyner
Report | Print
Mar 19, 2022 -

AutoNation Toyota Libertyville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 15, 2022

Most of the time pretty fast in getting car turned in for repairs.. they are always polite! More

by Susan v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie
Report | Print
Mar 18, 2022 -

AutoNation Toyota Libertyville responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 14, 2022

Came for regular maintenance mainly tire rotation. It went well. Front desk explained clearly. Service took around 55 minutes More

by Valor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Mar 14, 2022 -

AutoNation Toyota Libertyville responded

Hi Valor, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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