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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.4
627 Reviews

627 Reviews of AutoNation Toyota Libertyville - Service Center

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March 27, 2022

Toyota AutoNation in Libertyville has always given me reasonable prices for quality services. My questions are always answered thoroughly. The facility is accommodating for customers who opt to wait on-s More

by Loyal Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarmiento, Hamilton
Mar 31, 2022 -

AutoNation Toyota Libertyville responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 26, 2022

Great experience. Very professional, fast and courteous team of people. Thank you Libertyville Toyota. Been coming here for years. More

by pitgoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 29, 2022 -

AutoNation Toyota Libertyville responded

Hi Pitgoo, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 25, 2022

Friendly staff and good service. Waiting room is clean and inviting and work performed is always top notch. More

by Scttrosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Mar 29, 2022 -

AutoNation Toyota Libertyville responded

Hi Scttrosen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2022

Every time I bring my car in for service it takes them 2 hours to do whatever they need to do, usually it’s just an oil change and just the basic maintenance. That is way too long. It is also too expensive More

by barbaraepiscope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not know anyone’s name
Mar 28, 2022 -

AutoNation Toyota Libertyville responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (224) 993-9001. We hope to hear from you.

March 24, 2022

The best place to have your Toyota repaired or maintained! Great service and honest, hard-working technicians. If you want it done right -- you want it done here! More

by JMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Almanza
Mar 28, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 23, 2022

Verina was very helpful with all that had to be done and helped to make me understand why it needed to be done. More

by nixongw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verina Joyner
Mar 26, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Verina here at AutoNation Toyota Libertyville! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 21, 2022

Very prompt, excellent service. Diagnosed issue immediately and provided guidance. Cordial, attentive, polite, professional and timely. More

by dreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember. Car listed under Erk Nelson
Mar 25, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

March 17, 2022

My service advisor, Mauricio, was so very pleasant, efficient, and accommodating. He answered my questions. Also the waiting area was very clean. More

by Joyceleeds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Ramos
Mar 22, 2022 -

AutoNation Toyota Libertyville responded

Hi, we're happy to hear you had such a positive experience with Mauricio! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2022

Excellent service dept. with personal, friendly, and professional staff. Easy to make appointments and estimated wait times are usually as stated. More

by markcagin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Ramos
Mar 20, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 16, 2022

Kind service representative, on time schedule, great shuttle service, clean and good reception area, great car wash! More

by Seungwon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marico Ramos
Mar 20, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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