AutoNation Toyota Libertyville - Service Center

I had a car battery situation yesterday with my 2012 Camry. It left me stuck at a restaurant in Wauconda. I phoned Toyota and the young man had me try certain things that might help me start the car Camry. It left me stuck at a restaurant in Wauconda. I phoned Toyota and the young man had me try certain things that might help me start the car and narrowed the problem down to a possible dead battery. He then suggested I have the battery jumped and then drive to Toyota. My son-in-law drove to me and got me going. Upon arriving in Libertyville, Ron immediately met me and asked if he could help me. After investigating my history of my car, he said the battery had some life left but, it was 4 years old. He said I had the option of continuing to drive it or, get it replaced. I chose the latter option and thanks to all the help I received along the way, I'm back in business. Professional, courteous, helpful as always at Toyota in Libertyville. More

Employees are friendly and efficient. They're kind and helpful and provide the best service for the customer. They're kind and helpful and provide the best service for the customer. More

AutoNation Toyota Libertyville has always provided top-notch customer service. I purchased my 2015 Highlander from another dealership, but when I moved to the area I started going there for service. top-notch customer service. I purchased my 2015 Highlander from another dealership, but when I moved to the area I started going there for service. They have always been prompt and honest about my vehicle's needs. More

Excelente servicio atentos con respeto y con una sonrisa en su cara lo recomiendo y nos ayudan en su cara lo recomiendo y nos ayudan More

I really appreciate the care and attention by my service coordinator. He did a great job setting expectations and optimized the experience when possible. coordinator. He did a great job setting expectations and optimized the experience when possible. More

I do always appreciate the courtesy I receive from everyone! Thank you for your help! everyone! Thank you for your help! More

The service was excellent and my service rep was very helpful. However, the dealership itself was in need of repairs. The car wash was broken so I could not get a free carwash. And the coffee machine helpful. However, the dealership itself was in need of repairs. The car wash was broken so I could not get a free carwash. And the coffee machine was broken, so I could not get a cup of coffee. More

I like that the service department seems to run quite efficiently so most of the time I can just wait for the car in their spacious and clean waiting area. The service advisor’s seem quite knowledgeable efficiently so most of the time I can just wait for the car in their spacious and clean waiting area. The service advisor’s seem quite knowledgeable and caring. More

All the employees at Auto Nation Libertyville are professional, competent, helpful and friendly. They treat customers with dignity and respect. The dealership’s prices are fair and the dealership d professional, competent, helpful and friendly. They treat customers with dignity and respect. The dealership’s prices are fair and the dealership doesn’t oversell extra equipment. I purchased two Camrys from Auto Nation Libertyville and would not consider purchasing a Toyota from any other dealership. More

I've been a happy customer since 1988. My usual service writer retired, and things changed. Still, once you can get through to a service writer, all goes well. The dealership's answeri My usual service writer retired, and things changed. Still, once you can get through to a service writer, all goes well. The dealership's answering service 1) knows nothing about your car and can't answer questions 2) never had the requested competent service writer call me back. Specific scheduling via their website isn't any better. I stopped by, spoke to an actual person, got my questions answered and service scheduled - just like I once could over the phone. Be sure to get the direct number to your service writer when you are there, and in the future, you can speak directly or leave messages directly. All that said, the dealership does an excellent job keeping my vehicles running. AND I appreciate being able to stop in for free fluid top-offs and air pressure adjustments. More