AutoNation Toyota Libertyville - Service Center

I do always appreciate the courtesy I receive from everyone! Thank you for your help! everyone! Thank you for your help! More

The service was excellent and my service rep was very helpful. However, the dealership itself was in need of repairs. The car wash was broken so I could not get a free carwash. And the coffee machine helpful. However, the dealership itself was in need of repairs. The car wash was broken so I could not get a free carwash. And the coffee machine was broken, so I could not get a cup of coffee. More

I like that the service department seems to run quite efficiently so most of the time I can just wait for the car in their spacious and clean waiting area. The service advisor’s seem quite knowledgeable efficiently so most of the time I can just wait for the car in their spacious and clean waiting area. The service advisor’s seem quite knowledgeable and caring. More

All the employees at Auto Nation Libertyville are professional, competent, helpful and friendly. They treat customers with dignity and respect. The dealership’s prices are fair and the dealership d professional, competent, helpful and friendly. They treat customers with dignity and respect. The dealership’s prices are fair and the dealership doesn’t oversell extra equipment. I purchased two Camrys from Auto Nation Libertyville and would not consider purchasing a Toyota from any other dealership. More

I've been a happy customer since 1988. My usual service writer retired, and things changed. Still, once you can get through to a service writer, all goes well. The dealership's answeri My usual service writer retired, and things changed. Still, once you can get through to a service writer, all goes well. The dealership's answering service 1) knows nothing about your car and can't answer questions 2) never had the requested competent service writer call me back. Specific scheduling via their website isn't any better. I stopped by, spoke to an actual person, got my questions answered and service scheduled - just like I once could over the phone. Be sure to get the direct number to your service writer when you are there, and in the future, you can speak directly or leave messages directly. All that said, the dealership does an excellent job keeping my vehicles running. AND I appreciate being able to stop in for free fluid top-offs and air pressure adjustments. More

I have always been treated well here. I am on my third Corolla purchased here I am on my third Corolla purchased here More

Staff is friendly and helpful. They communicate suggested repairs and answer questions in an understandable manner. Waiting area is clean and comfortable. Love the complimentary ca They communicate suggested repairs and answer questions in an understandable manner. Waiting area is clean and comfortable. Love the complimentary car wash. Scheduling an appointment is never a problem. More

I went on a busy Saturday and was told the wait would be at least 2 hours. I was done in one hour! Staff was friendly and the dealership was very clean considering how busy it was. The waiting area was comf at least 2 hours. I was done in one hour! Staff was friendly and the dealership was very clean considering how busy it was. The waiting area was comfortable. More

AutoNation as a dealership is great. The service and sales team are very professional and helpful. We have purchased our last 2 vehicles from AutoNation. We brought both cars in for s The service and sales team are very professional and helpful. We have purchased our last 2 vehicles from AutoNation. We brought both cars in for service. Only problem is the phone system. You can no longer get through to anyone to speak to them if you have questions. Phone goes to a person on an island who knows nothing about vehicles and promises that someone will call. Received no call. This is not very customer friendly. Needs to be changed back. More

You guys are awesome and fast thank you The place is very The place is very clean they maintain it very very clean The place is very clean they maintain it very very clean More