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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.5
632 Reviews

632 Reviews of AutoNation Toyota Libertyville - Service Center

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May 05, 2022

I brought my car in for a 20,000 mile checkup and everything was taken care of promised when expected to be ready. More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verina or similar
May 07, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 05, 2022

Smooth and they make sure that your car is in good condition and no trouble. More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name
May 07, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 05, 2022

Great quality service. The work was done perfect the first time around and great pricing. More

by Bmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
May 07, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 04, 2022

Had to order some parts which means I have to come in again. After being told a driver would pick me for return to dealership he did not show. Spent my.money and got an uber. More

by Craig Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin lemke
May 06, 2022 -

AutoNation Toyota Libertyville responded

Hi Craig, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

May 03, 2022

The team and service are friendly and professional. The price bites but I guess it is trade in for the proper service experience!-) More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verina
May 06, 2022 -

AutoNation Toyota Libertyville responded

Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 02, 2022

Went in for new tires. Said it would be 1 1/2-2 hours. Was shuttled to Macy's. Could not get ahold of the service rep to have someone pick me up and to give me status on th More

by marishko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse
May 04, 2022 -

AutoNation Toyota Libertyville responded

Hi Marishko, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 30, 2022

Good service quality, reliable provider. I am a regular customer for service and repairs of my truck. More

by ezrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
May 04, 2022 -

AutoNation Toyota Libertyville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 28, 2022

Your service department staff are very friendly and knowledable. It's easy to schedule a servicing appointment. I would highly recommend purchasing/leasing your next car here. Tim is my sales guy. H More

by michaelrherman682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Apr 30, 2022 -

AutoNation Toyota Libertyville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Toyota Libertyville and we hope to be of service again in the future.

April 28, 2022

The dealership is always nice and friendly. I always feel taken care of when I visit. I DO REALLY MISS the donuts they used to provide customers waiting for service. But I understand how expens More

by words2go
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The paperwork is in the car. I don’t remember.
May 01, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Libertyville. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (224) 993-9001 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

April 27, 2022

No problem every is good experience with the staff price is little hi try to get coupons on line but was not apple More

by Mrayyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess
Apr 29, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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