AutoNation Toyota Libertyville - Service Center

I think they do good work. However, they really do have a hard time providing accurate time estimates for service. In one visit 60 became 90. 60-90 became 2 hours. Then 15 minu However, they really do have a hard time providing accurate time estimates for service. In one visit 60 became 90. 60-90 became 2 hours. Then 15 minutes became almost 45 (I asked how long before I’d be ready to leave, he said 15. I was leaving in 45). It’s a little thing but it would be helpful to be more accurate. Thanks. More

Service management made good on on promotion add for oil change and wiper replacement. Although Rob did whine a bit about it. change and wiper replacement. Although Rob did whine a bit about it. More

Fast and friendly. ..and get the extended warranty! It just saved us $1200 for a new wheel bearing. ..and get the extended warranty! It just saved us $1200 for a new wheel bearing. More

Great, personable service. Good explanations from Rob on needed repairs, cost, and time needed to complete them. Good explanations from Rob on needed repairs, cost, and time needed to complete them. More

Limpio, comfortable, y atencion al cliente excelente Respondiendo a todas las dudas con mucho profesionalismo Respondiendo a todas las dudas con mucho profesionalismo More

Service Dept was courteous and kept me informed. Trust worthy. David Sarmiento was quite helpful to me throughout my appointment. Trust worthy. David Sarmiento was quite helpful to me throughout my appointment. More

Highly Charged for break pad replacement. Still wondering Toyota break pad get damaged below 14k miles 🙁 Still wondering Toyota break pad get damaged below 14k miles 🙁 More

Large, well organized dealership. Ample number of staff to service customers. Clean and well Lit for a great appearance. Ample number of staff to service customers. Clean and well Lit for a great appearance. More

Good service and coordination with customer. I like service check list and detailed information about car. I like service check list and detailed information about car. More

I went to the Service Department. I was treated promptly and courteously. I was apprised of the service requirements in a timely fashion. When it was determined that the servicing I was treated promptly and courteously. I was apprised of the service requirements in a timely fashion. When it was determined that the servicing would longer than expected, a rental was quickly arranged. Most satisfied. The service manager was very professional and helpful and I would request him again. More