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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.4
631 Reviews

631 Reviews of AutoNation Toyota Libertyville - Service Center

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July 09, 2022

Had a 60,000 service for Toyota. Good and timely service. Service advisor was courteous and kept me informed. Have used Libertyville Toyota exclusively since purchase of 2009 Cam More

by Lindaj0417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know names
Jul 12, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 08, 2022

Friendly and knowledgeable staff. Good service in a short time. Waiting area nice with option of coffee or hot chocolate. More

by gentilomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Navarro
Jul 10, 2022 -

AutoNation Toyota Libertyville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Jul 11, 2022 -

gentilomo responded

That is my response.

July 08, 2022

i made an appointment and went there at 3:30Pm on my appointment time for the oil change. Waited for one hour and 40min. They did not even start the job. SO I drove back out. I will never come back to y More

by sookkimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
Jul 10, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Libertyville. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

July 08, 2022

This was my first time at Toyota Libertyville for service on our 2016 RAV4. Very easy to make an appointment, drop off, and pick up. My service advisor was friendly and kept me well informed through text mes More

by dlreily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verina
Jul 12, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 07, 2022

I have been pleased with Libertyville Toyota since the first vehicle I purchased there several years ago. Autonation, the current iteration, has continued with this fine tradition of excellent service. More

by WARG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Carlos Almanza
Jul 10, 2022 -

AutoNation Toyota Libertyville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 04, 2022

Rob in the service department is really great. Personable, patient, and knowledgable.. The best service rep I have ever had. He is an asset to the company. More

by lfseeman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob
Jul 05, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Jul 05, 2022 -

lfseeman responded

Please make sure Rob’s manager tells him how pleased we were.

July 04, 2022

Service was great. Carlos is the man!! Website was down so needed to call to make appointment. More

by RRod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 05, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 30, 2022

I have a Toyota dealership in Waukegan two miles from my home, convenient? Sure. My commitment to this dealership and the customer service personnel who provided me nine years of excellent service. I look f More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verina Joyner
Jul 01, 2022 -

AutoNation Toyota Libertyville responded

Hi James, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 29, 2022

The dealership was very professional and efficient. The staff was knowledgeable, friendly and provided excellent customer service! More

by Mbruchas23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verina Joyner
Jun 30, 2022 -

AutoNation Toyota Libertyville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2022

Great service even when the Toyota Libertyville was short staffed. Carlos Almanza is a credit to the dealer ship. He and the other fellow that were on the desk on 6/27/22 are great!!! Maryalice Smith a lo More

by Masy1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alianza
Jul 02, 2022 -

AutoNation Toyota Libertyville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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