AutoNation Toyota Libertyville - Service Center

My car was serviced in a timely manner. Carlos was very professional about what type of service was needed. Jose was very professional when he brought my car back to me after the service w Carlos was very professional about what type of service was needed. Jose was very professional when he brought my car back to me after the service was done More

People are nice but service we ridiculously expensive. Paid $121 for oil change. Just got email today for $29 oil change. I will not be taking my car here for service. Paid $121 for oil change. Just got email today for $29 oil change. I will not be taking my car here for service. More

Service rep was told I had Auto Care yet still charged for services. I did receive a refund, but still submitted over $30 in coupons to lower the cost and would like to have had the coupons returned. T for services. I did receive a refund, but still submitted over $30 in coupons to lower the cost and would like to have had the coupons returned. This is the first time anything like this has happened. Did leave a message to have a call back, waited one hour and 45 minutes. So I called again. Mauricio helped. Original rep Carlos did not. More

They are always helpful . When ever I go they always come first and they help it out When ever I go they always come first and they help it out More

Quick and solid service always providing what you need! Easy in, easy out! We’ll visit again! Easy in, easy out! We’ll visit again! More

Many years of great service! Always courteous and helpful. Will keep coming back here for more business. Always courteous and helpful. Will keep coming back here for more business. More

This dealership always has good discounts on oil changes, making it relatively cheaper than other auto shops for the same service. However, as with all Toyotas, their other services are just so expensive. I making it relatively cheaper than other auto shops for the same service. However, as with all Toyotas, their other services are just so expensive. I paid $80+ for an oil change and tire rotation! More

I had an oil change on my 2015 Toyota Corolla last week. Mauricio was the person who checked me in. He was kind, helpful and efficient. Actually I noticed a vast improvement in the service department fro Mauricio was the person who checked me in. He was kind, helpful and efficient. Actually I noticed a vast improvement in the service department from the last time I was there which was probably November. There seemed to be a procedure/system in progress rather than the chaos I encountered on my last visit. More

Initial communication was the service would take one hour. After 1 and 3/4 hours I had to find the service rep who was assisting me while I waited (clean waiting area suitable for working while waiting hour. After 1 and 3/4 hours I had to find the service rep who was assisting me while I waited (clean waiting area suitable for working while waiting). Mauricio was very polite and apologetic and then informed me they were trying to diagnose an issue with a computer malfunction code. After another hour Mauricio informed me they would like to keep the car overnight to check everything out in detail. Mauricio offered me a no cost rental car from Enterprise. The Enterprise rep and car was at the location within 15 minutes. While the overall service took longer to diagnose and correct the issue, Mauricio explained everything in detail to me and provided the rental car. The next morning I received a call from Mauricio to let me know my car was ready. I would rather have my vehicle go through the necessary diagnosis to receive the appropriate service (and time) instead of receiving a BS answer, not correcting the issue and having to come back again for the same problem. More

Great service, attentive and knowledgeable people. The recurrent problem was looked several times until it was solved The recurrent problem was looked several times until it was solved More