AutoNation Toyota Libertyville - Service Center
Libertyville, IL
634 Reviews of AutoNation Toyota Libertyville - Service Center
AutoNation Toyota Libertyville has ALWAYS gone above & beyond in the Service Department. Friendly, understanding and responsive team members all day everyday!! beyond in the Service Department. Friendly, understanding and responsive team members all day everyday!! More
The service manager I had was great, he seemed to know what he was doing and kept me informed. It took an hour to get my tires rotated, which seemed like a long time. The car was nice and clean when I got what he was doing and kept me informed. It took an hour to get my tires rotated, which seemed like a long time. The car was nice and clean when I got it back. My biggest issue with this dealership is the employees want to talk guns and/or politics. I don’t like these topics when I am shopping. I may have to fix a new place for service simply for that reason. (It was NOT) the service manager who was talking either of these) More
We've been having our cars serviced here for thirteen years and recently the quality of service has gone downhill. Pricing doesn't match what is promised, the car has been returned dirty, they only seem years and recently the quality of service has gone downhill. Pricing doesn't match what is promised, the car has been returned dirty, they only seem to do cursory inspections of some problems and fail to provide information promised. When picking up my car this time, the service rep seemed bored with the entire process and basically shrugged off any questions I had. More
Very good service. Everyone was helpful; location is convenient. Car was done when promised. I will return there for service again. Everyone was helpful; location is convenient. Car was done when promised. I will return there for service again. More
I had a great experience. Dropped off the car at night. Communicated via email text. They had the car ready, waiting and washed when I picked it up. Dropped off the car at night. Communicated via email text. They had the car ready, waiting and washed when I picked it up. More