AutoNation Toyota Libertyville - Service Center
Libertyville, IL
630 Reviews of AutoNation Toyota Libertyville - Service Center
I brought my truck for new tires and after waiting they said they couldn’t do the alignment on it and that they can’t do it because my tires were aftermarket so wondering why they didn’t say that from the said they couldn’t do the alignment on it and that they can’t do it because my tires were aftermarket so wondering why they didn’t say that from the beginning instead of making me wait like 3 hours for them to put the new ones I could’ve gone somewhere else but I thought since I got 3 cars from Toyota I would get a better service More
Vehicle was done within the time predicted. Waiting area is suitable for computer work, etc. so that waiting there for vehicle pickup is reasonable. Employees are professional and courteous. Waiting area is suitable for computer work, etc. so that waiting there for vehicle pickup is reasonable. Employees are professional and courteous. Have always had good experiences there with Carlos. More
My experience has been top-notch because of Assistant Service Manager Carlos Almanza. He serves me well. He is very honest and so customer oriented. He is the reason I come to LIBERTYVILLE Toyota! Service Manager Carlos Almanza. He serves me well. He is very honest and so customer oriented. He is the reason I come to LIBERTYVILLE Toyota! More
We’ve been coming to this dealership for 14 years because of Service Representative Jim Lykken. When he retired we were concerned we wouldn’t receive the same level of trustworthy detailed, professional se of Service Representative Jim Lykken. When he retired we were concerned we wouldn’t receive the same level of trustworthy detailed, professional service we were accustomed to. Arnold the service manager and service representative Carlos have put our concerns to rest. They have been excellent representatives for this dealership. Carlos and Arnold have gone out of their way to take excellent care of our two vehicles and ourselves as customers. They are knowledgeable, trustworthy and warmly professional. We have another Toyota dealership that is less than a mile from our home, we choose to drive 25+ miles to AutoNation Libertyville because we trust Carlos, Arnold and this dealership. Also, the entire team there is professional, the hours are fantastic, and it is always immaculately clean. More
I recently had my vehicle serviced at the dealership. Everyone was very helpful and professional. I took my truck in for the 10k oil change. While I was there, I was told I had an open recall which they Everyone was very helpful and professional. I took my truck in for the 10k oil change. While I was there, I was told I had an open recall which they took care of at the same time. I was very impressed. Great service! Awesome experience!! More