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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.4
630 Reviews

630 Reviews of AutoNation Toyota Libertyville - Service Center

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January 29, 2023

arrived and no one paid attention to me even though they werent busy.../ was tempted to leave because I asked if this was where I was supposed to leave my car for service and they said yes and still ignore More

by chan27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont kno but all ignored me
Feb 03, 2023 -

AutoNation Toyota Libertyville responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Libertyville. If you'd like, please contact our General Manager at (224) 993-9001. We'd appreciate the chance to make your experience a positive one.

January 27, 2023

This was my first service with this dealership. They were informative, timely and helpful. They actually found a flaw in one of the lug nuts. Nice work. More

by Lisastokes517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Jan 31, 2023 -

AutoNation Toyota Libertyville responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

January 20, 2023

Auto Nation in Libertyville Has kept my Prius going without issue for years. I have a 2014 with 175K miles on it and it runs like new. More

by doctorrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jan 24, 2023 -

AutoNation Toyota Libertyville responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Libertyville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 19, 2023

Great place. Great staff. Glad to have Mauricio back on staff. Supper professional, customer-centric. More

by julius
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Ramos
Jan 19, 2023 -

julius responded

Great place. Great staff. Glad to have Mauricio back on staff. Supper professional, customer-centric

Jan 23, 2023 -

AutoNation Toyota Libertyville responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 18, 2023

I have been coming to this dealership for routine maintenance and occasional repairs, on different cars, for several years. They have been consistently helpful and accommodating. More

by jeftekhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesses
Jan 21, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 18, 2023

Very good service , it was completed within the agreed time. All the necessary information was explained and same was shared in a letter. More

by Nanju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 21, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 13, 2023

My husband and I got our new car there, the sales team are amazing, very informative. Also we schedule our service appointment and the specialist was very friendly and helpful. We did not have to wait lon More

by Paula agamez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio ramos
Jan 19, 2023 -

AutoNation Toyota Libertyville responded

Hi Paula, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Libertyville and we hope to be of service again in the future.

January 13, 2023

Would be 4. 5 stars, if that was an option. Their service is fine and their communication during the service is good. I'd just like them to communicate more abo More

by Jaskau.82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall names.
Jan 19, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk. Safe travels!

January 10, 2023

Reliable service and thorough. Courteous and communicated with me. I had a concern about my brakes and they were inspected and fine. I really appreciated the honest inspection and More

by Jwb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ponce
Jan 12, 2023 -

AutoNation Toyota Libertyville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 10, 2023

After I picked up my car and drove away, I noticed a grease stain on the passenger seat that was not there when I took the car in. More

by hutch99999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jan 12, 2023 -

AutoNation Toyota Libertyville responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

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