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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.5
636 Reviews

636 Reviews of AutoNation Toyota Libertyville - Service Center

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February 18, 2023

The overall experience was good. The service was completed quickly. However, I get tired of the constant upselling of other services during my visit. More

by bsekany456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Feb 22, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (224) 993-9001 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

February 18, 2023

Excellent place for automobile service; reliable and friendly. This location has been great for the past 20 years that I have brought my cars for both large and small maintenance. More

by JMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Almanza
Feb 22, 2023 -

AutoNation Toyota Libertyville responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Libertyville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 06, 2023

Multi point inspection, tire rotation and complimentary car wash took over 2 hours. Defect of the tire was dismissed. More

by algnesin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Feb 08, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. Please call our General Manager at (224) 993-9001 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 03, 2023

I hate coming to dealership sometimes, but this was a great experienced. They’re very welcoming and pleasant. Tony helped us out, we took the car and it had to stay and got it back two days later. 5 out More

by jocymaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 08, 2023 -

AutoNation Toyota Libertyville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 02, 2023

I brought my car here for the first time since moving to Illinois and it was a great experience! They were quick with the service and very nice to talk to while waiting! Better than other Toyotas I’ve been More

by mallorieanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 06, 2023 -

AutoNation Toyota Libertyville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2023

Very friendly and friendly we did not have to wait for someone to help us More

by rouha19
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joyner, verrina
Feb 03, 2023 -

AutoNation Toyota Libertyville responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

January 29, 2023

arrived and no one paid attention to me even though they werent busy.../ was tempted to leave because I asked if this was where I was supposed to leave my car for service and they said yes and still ignore More

by chan27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont kno but all ignored me
Feb 03, 2023 -

AutoNation Toyota Libertyville responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Libertyville. If you'd like, please contact our General Manager at (224) 993-9001. We'd appreciate the chance to make your experience a positive one.

January 27, 2023

This was my first service with this dealership. They were informative, timely and helpful. They actually found a flaw in one of the lug nuts. Nice work. More

by Lisastokes517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Jan 31, 2023 -

AutoNation Toyota Libertyville responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

January 20, 2023

Auto Nation in Libertyville Has kept my Prius going without issue for years. I have a 2014 with 175K miles on it and it runs like new. More

by doctorrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jan 24, 2023 -

AutoNation Toyota Libertyville responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Libertyville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 19, 2023

Great place. Great staff. Glad to have Mauricio back on staff. Supper professional, customer-centric. More

by julius
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Ramos
Jan 19, 2023 -

julius responded

Great place. Great staff. Glad to have Mauricio back on staff. Supper professional, customer-centric

Jan 23, 2023 -

AutoNation Toyota Libertyville responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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