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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.5
636 Reviews

636 Reviews of AutoNation Toyota Libertyville - Service Center

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April 28, 2023

Great quick service. Rob was really helpful. Helped me out on my 2022 Toyota Highlander More

by anaguis847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kolodny
May 01, 2023 -

AutoNation Toyota Libertyville responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 26, 2023

New showroom and service center, with great people and friendly attitudes. Made my service experience hassle free. More

by skyelarhuetson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
May 01, 2023 -

AutoNation Toyota Libertyville responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need help, just give us a call. Happy motoring!

April 20, 2023

Curiously, I had almost as long a wait to speak with a service writer as the entire oil change/tire rotation/wash took! No complaint. Writer was very courteous. BTW, waiting area is comfortable. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maricio (sp?) Ramos, service writer
Apr 27, 2023 -

AutoNation Toyota Libertyville responded

Hi Jon, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

April 19, 2023

As a rule, did not feel service personnel cared about me or my service needs. My person did warm up, but not until discovering I was a 20+ year customer More

by mamag1512
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob, one with no name visible
Apr 26, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

April 15, 2023

The repair service was pricey but very skillfully done. The big surprise was that my car's exterior was much dirtier when I picked it up than when I dropped it off, almost as if it had been left next to a More

by lauren_hahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Apr 28, 2023 -

AutoNation Toyota Libertyville responded

Hello, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

April 14, 2023

I am very Disappointment with the price for my car maintenance! The price was higher than I expected. I had the impression that the attendant suggested services that were not so necessary to be done o More

by dayfduarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
prefer not to mention
Apr 28, 2023 -

AutoNation Toyota Libertyville responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Libertyville. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

April 13, 2023

Good attention to customers, individual approach. All my concernes have been discussed and noted. Great service. More

by fandrlev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramos, Mauricio
Apr 26, 2023 -

AutoNation Toyota Libertyville responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2023

Tire air pressure for my Yaris IA was not done correctly, front tires are supposed to be 36psi and rear tires are supposed to be 33psi and all were done at 32psi. I mentioned to the customer service rep to More

by J Rossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Apr 26, 2023 -

AutoNation Toyota Libertyville responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (224) 993-9001 to discuss what we can do to help.

April 12, 2023

Mauricio was thorough and understanding in knowing I could only afford to take care of safety issues. More

by tarawesselink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio
Apr 26, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 07, 2023

Always bring my Corolla here. If they are ripping me off, never feels like it. Detailed estimate first, no surprises later. More

by Stmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Apr 26, 2023 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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